- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Fuser Magnetic High Current Assy. is bad not the fuser but the section it plugs into. located below the control panel behind a cover.
have a tech come out. Try this one time if the code comes back do above do above if do it again the fuser can catch on fire that will ruin a perfectly good day 1. Turn OFF the main power switch. 2. Turn main power switch ON while pressing the Utility/Counter key. 3. Touch [Trouble Reset]. 4. Check to make sure that [OK] is displayed and the it has been reset. 5. After turning off the main power switch, turn it on again more than 10 seconds after
and check if the machine starts correctly.
Does show any code on the screen like C0500 or something like that try turning it on with the stop button held down to reset the fuser (THE HOT PART) also check make sure the electrical plug is plugged into the machine tight and snug, if not sound like a power supply problem, might want to get a konicaminolta tech to come out a look at it.
Have you tried unplugging it for a half an hour?
I don't mean just turning off the power switch, remove the plug from the wall for half an hour and plug it back in. Often that resets the power supply.
If you remove the cover where the copies come out. 2 screws on the left side, check the fuses. If unplugging it for 30 minutes or a fuse is not bad ,the power supply itself has failed.
So many things this could be. I would try the basics first. Turn it off, unplug it, see if it resets itself. Is the power supply it is plugged itno ok? You can test this by trying thr printer from another socket. Power boards are notorious for shorting out with lots of equipment attached. If it is plugged into a powere board try resetting the boards switch too (make sure all is unplugged first!!! Next if no good i would try uninstalling it and reinstalling it. If you do not know how to do this let me know and i will talk you throught this. This corrects alot of issues. WE can explore other issues if these things do not work. I am hoping it is not the power supply that has died on thr printer.
the error message you encounter is new to me. however, you can try to partialy reset your printer.
1. while the unit is turn ON, unplug the power cord from the back of the printer
2. press and hold the # and 3 buttons together and dont release.
3. while holding the two buttons, plug-in back the power cord from the back of the printer.
4. wait for a couple of seconds, it will give you a message on the printer screen "PARTIAL NVM RESET".. when you see that message, you may release the two buttons.
5. in some cases, after you plug-in the power cord button frmo the back of the printer, the printer will become ONLINE.. and after 30 seconds it will automatically turn off. when that happens, just release the two buttons and press the power ON button to turn it ON.
6. after turning it ON, it will give you message "PARTIAL NVM reset".
note: after performing the steps, your printer will make some noise and it will eventually stops. then try to check if you still have that error message.
Unplug the power cable from the All-In-One aswell as the power outlet.
Leave it unplugged for atleast 1Min.
Then plug the power cable directly to wall outlet without any surg protector.
And then press the # and No 6 button in the All-In-One and the without releasing the buttons insert the power cord untill it showas up a message as Semifull reset.
If the Printer turs off then release the keys and turn the All-In-One On and then try.