Question about Microsoft Xbox 360 Console

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My xbox 360 won't power up

It will not power itself up and everything is in firmly

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  • knightblind May 11, 2010

    dude your going to need to give more info than that, like are there red rings and how many and where. If you are using a power strip or there is something else plugged into that same wall socket you may want to try unplugging everything else and moving them to a different socket.

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Please call 1-800-4MY-XBOX for troubleshooting steps.g

Posted on Jun 21, 2009

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1 Answer

My x-box wont power up, it was okay til my son moved it for one room to another, the prower brick cord is yellow, so its gettin power< but the x-box itself will not power up, can someone help me


Unplug everything from the console. Make sure that the power cord from the brick to the back of the console is firmly connected to the brick. then make sure that the cord is firmly connected to the back of the 360. This cord sometimes appears to be completely inserted but will actually be slightly out of the socket. Make sure that the video cable from the back of the 360 is also firmly installed. Reset the Xbox 360 and the TV and see if it doesn't start up for you.

Jul 16, 2011 | Microsoft Xbox 360 Console

Tip

Xbox 360 - Stuck or sticking tray fix!


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

2 Answers

My xbox 360 wireless controler will not conect with my xbox 360 elite (black xbox 360 black controler)


If you are using an hdmi cable, make sure it is pushed firmly into the console and tv.
Remember to thumbs up if this helps.
If not comment for further assistance.

Mar 13, 2010 | Microsoft Xbox 360 Console

3 Answers

Xbox won't power up, orange light is on the power brick


Are you using a plug and play kit? if so disconnect it, mine does that sometimes, if thats not the case comment me,I would write them all down but I am getting a bit fed up with writing lots of solutions to problems and getting no response from the person I give the time to help.

Feb 13, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 is turning on for less than a second


Got kind of bad news , It is the power supply ,but it's the power supply
in side the box itself. It's more than likely a shorted regulator specifically
one of the 12 volt liner reg chips , I had to swap a few out to resolve
this a few times.

Rob

Jan 21, 2010 | Microsoft Xbox 360 Console

1 Answer

I play for +- 30 min and the powersupply goes on red is it the powersupply or the box


If you are getting a red light on the Xbox 360 power brick, That happens when the power supply gets to hot or its not getting enough juice. Try plugging it in somewhere else and see if that helps, and make sure not to use any UPS, surge protectors or power strips to plug in your AC adapter

also check if the power connector is firmly connected or not behind your xbox 360, if you still have a problem, check if you can borrow another Xbox 360 from anyone you know and swap the adapter and console which would help you know where the problem is

If none of this works, call up Microsoft for further help and support, since your problem may require servicing of your console.

If you are getting a Red Ring of light on the Xbox 360 power button, please clarify since it requires separate diagnostics.

Hope you get back to gaming on your Xbox 360 ASAP

Dec 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't turn on


To troubleshoot this problem, try the following steps:

Examine the power indicator light that is located in the center of the Ring Of Light on your Xbox 360 console. If there is no power to your console, the indicator light is off and the fans are off.
* Press the power button. The power button and the power indicator light are located in the center of the Ring of Light on the front of your Xbox 360 console. If your Xbox is functioning correctly, the power will turn on.
* Press the eject button on your console disc drive. If your console turns on when you do this but does not start when you use the power button, there may be a problem with the power button or the console faceplate may not be attached correctly. Contact Xbox Customer Support for more help.

If the above step does not resolve the problem, examine the power cord where it connects to your console and to the power outlet. Disconnect and then reconnect the power cord at each end to make sure that you firmly connect the cord.

If this does not resolve the problem, see whether the power cord is plugged in to any device other than a typical power outlet. For example, the power cord may be attached to an extension cord. If this is the case, remove this device and then plug the power supply directly into a power outlet.

If the problem is not a connection problem, examine the light on the Xbox 360 Power Supply.
* A green light indicates that the power supply is functioning correctly. If the light is not green, contact Xbox Customer Support for more help.If these steps do not resolve the problem, your console needs service.

Sep 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 turned itself off


the power adapter may be broken check and see if the power adapter has the orange light on.

Jan 03, 2009 | Microsoft Xbox 360 Console

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