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I assume you are talking about an "over the range" microwave.There should be 2-3 bolts holding it in from the cabinet above.You probably should have a second person to help.Remove the bolts while holding it up,when the last bolt is removed,lower the front,then lift the rear of the microwave to release it from the wall bracket.
The buttons are not working due to the fact the "Brain" has detected a fault condition, most likely the Power Supply and or magnetron, or High Power Diode, has "Faulted" and it shuts down for Safety reasons. Due to the danger existing inside MW, I recommend that you have it serviced by a qualified person. Always get a firm "Quote" before proceeding with any work. Be careful, as often a repair may cost as much as a new one.
When there's a loud buzz like that, it does not heat, and does not blow the fuse, it is usually a defective magnetron.
Did it sound something like someone making a "gurgling" sound into a coffee cup?
I think this has a a one-year warranty, with n five-year warranty covering the magnetron.
You can find a local Amana-authorized servicer here: