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Then the roller are dirty or need to be replaced because they cant grab the paper so the machine is miss feeding jam is when the paper hit something or stop electrically move to different draw or the by pass
The Paper Jam message may appear on the display if
the Brother machine is not feeding paper correctly, paper scraps stucked or the paper is not loaded properly in
the paper tray, the jam clear cover located in the back of the machine,
is not installed properly or the PE Actuator is missing or damaged.
Please visit the link provided below to resolve the issue step by step :
if the jam still shows when you turn the machine off and on then you will have to look first to see which tray you were using at the time take the tray out and look inside the frame to see if paper has stuck by the feed rollers then open the side paper path guide to check non is on teh way up from there the next is reg transfer and fuser sections also pull the duplex out to make sure its not under the travel plateand last is to check betweent ehfuser exit and finisher opent he dooor on finisher if you have one and lift the plate at top right had the paper can sometimes be hidden there... failing that the sensor for the paper exit from fuser to duplex can sometimes jam a small bit there...if you know how to get into the sp modes you can go to data log 1 there you have the jam counters and jam history look at latest and the area will show up where it could be last. good luck A..