Brand new fridge/freezer still 80 degress after 24 hours. Not in demo mode, tried resetting. Tried quick freeze. Lights are on and making sounds internally so we know it's getting electric. Still waiting for service. Any ideas?
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0F 0F on a Samsung refrigerator display indicates that your unit is in DEMO Mode. In DEMO mode, the lights work, but the refrigerator/freezer, fans, etc. will not operate (this mode is for display/retail purposes in appliance stores). Unfortunately, Samsung does not include any info re: DEMO mode in their user manuals.
To exit DEMO mode and return to operating mode, you will need to push 2 display buttons simultaneously for ~ 3 seconds (you'll hear a small chime, then the display window will display the freezer/fridge temps and will then be out of the 0F 0F DEMO mode). The 2 display buttons that you have to press simultaneously will depend on the model of Samsung refrigerator that you have.
I have a Samsung RF18HFENBSR model (french door, bottom freezer, display at top center of fridge compartment). For this model, you press the Power Freeze & Freezer buttons at the same time to enter/exit DEMO mode).
You might try googling Samsung XXXXXXXXXX Demo Mode, where XXXXXXXXX is your model number, and you may find the display button combo for your model. If not, then you can probably get the combination from Samsung support to return your unit to normal operating mode. Your appliance store may also have that information.
Hi Kim, Before you check out the link below, Read about your refrigerator not cooling?Is your older or newer model refrigerator plugged in, getting power, the lights are on inside but the fridge will not cool and the freezer won't freeze? If your refrigerator or freezer has suddenly stopped cooling and the freezer won't freeze, we have multiple solutions for you.If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor is overheating or not getting proper power and will not start. The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed.
If the refrigerator is in the house and the temperature in side is between 60 and 80 it should be able to hold good temperatures. If it is in a garage or outside it will not work as well.
If it is inside the first thing to try is resetting the controls. Turn the Fresh food control to a low setting and the freezer setting to maximum. Wait 24 hours and recheck. If this does not work you will need to replace the cold control. To find the part number you will need the complete model number located on the tag.
most new fridges have a self defrost mode once or twice a day because the coils ice up if it collects alot of moisture. it shuts the compressor down and turns on a heat coil to defrost (which can take up to a half an hour). usually on a timer that is adjustable.
Over the past several years my heat alarm would come on, first time I called a PROFESSIONALLY, he told me to unplug for 24HOURS, than start it. The solution worked for two years, just happened again, unplugged it for 24 hours, and it seems fine. My guess it must need to defrost. Good luck!
I had the same problem ("OF" on display and not working) and just found a fix and it worked (on SAMSUNG site).It was correctly stated that fridge is in "demo" mode. You need to push and hold POWER FREEZE and ENERGY SAVER buttons (not "Fridge button and the Power Cool buttons" as it was suggested above).
This unit uses the cold air from the freezer to cool the fridge, you will find that the air duct has frozen up, completly defrost overnight with the doors open, this should rectify fault.