Question about Philips VOIP8411B/37 IP Phone

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Help i have philips voip phone that is connected to the linksys router, after we change the password the Voip phone is no longer working what should I do?

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Re: help

Sounds like you simply have to sign out from skype from the phone, change your auto-login password to the new one, then try logging back in again.

Posted on Feb 12, 2008

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Main unavailalbe resetting phone

Hello Roshani Ameresekere,

Welcome, and thank you for using FixYa!

To answer your question: Your phone has lost connection to the VOIP network.
These types of phones use DHCP to assign an IP address to themselves from your VOIP network, usually by means of a switch or router. When they lose connection to this switch or router, they cannot communicate with the VOIP network and load their network environment, called PXE. This in turn loads the phone.
Try replacing the patch cable on the phone between the phone and the wall. If that doesn't resolve your issue call your Telcom Specialist who installed the VOIP Network. He will need to test the phone, switch, Firewall, and VLAN to make sure the phone hasn't died or his configuration hasn't been hosed in the router or VLAN. He may also need to reset his VOIP box.

Have a great day!

Oct 19, 2011 | Mitel 5212 IP Phone

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Connecting VOIP device without having any router, but wifi intern

hi yvo2000. Sorry, you cant do that. That router (well, the SPA2102) needs a cable from your neighbor's router in order to provide internet to the POTS jacks. Please don't forget to rate my answer if it helped you. Thank you :D

Apr 28, 2010 | Linksys IP Phones

1 Answer

IP address

your voip enabled phone uses dynamic ip addressing so doesn't have a fixed ip. however if you want to configure the phone Connect the WAN port of the SPA922 to your network (router, switch or hub). Make sure that you have a DHCP server so that the SPA922 will get the IP address.

To login to web based administration follow the steps

Access the web based setup page of the SPA922. Verify the IP address through the LCD. Click Menu then press 9. It should show you the DHCP IP address. Open a browser and type that in the Address bar. 

Click Admin Login .

Note: The SPA922 does not have a username and password by default. If you are asked for a username and password and you have not configured a password, it means that the SPA921 is locked by your VoIP provider. You need to obtain the password from your VoIP provider.

if this helps resolve your issue please vote for me. thank for using fixya.

Aug 10, 2009 | Linksys SPA922 IP Phone

1 Answer

SPA942 IP Phone d/n work with Linksys WRT54G

You must have a voip router from your voip phone company (vonage,t-mobile). It should not work at all unless you have one of these devices. Hope this helps

May 03, 2009 | Linksys SPA942 IP Phone

1 Answer

Voip 080 wont work with my updated skype

close the voip philips application from the task bar. Then do the same for skype. Now Start Skype again followed by the voip software. If that doesnt work uninstall both software and reinstall installing the voip 080 first, then upgrading the skype. You may still receive a warning at first but it will work

Apr 24, 2009 | Philips VOIP0801B/79 IP Phone

1 Answer

Philips voip 841: no sound on skype calls, but fixed line works f

We have had this issue recently as well with both our parents and now our

Simple solve I found here:
1. Remove batterys
2. unplug base
3. replug in base
4. Put batteries back in

Worked for us - must be a virus or something

Feb 16, 2009 | Philips VOIP8411B/37 IP Phone

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Philips 321 voip problem

If you are using this phone with skype and you can't call out and you can't hear when someone calls out, the skype isn't configured properly to use the philips 321.

User manual available on above link.

Jan 19, 2009 | Philips VOIP3212 IP Wireless Phone

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Philips VOIP 841 - Change Skype Account

Your skypin number should be associated with an account on skype. So all you have to do is to login using the associated account when you turn on your phone, do this by using the phone's controls to enter in your skype account and password.

Dec 20, 2008 | Philips VOIP8411 IP Phone

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Need help setting up spa922 ip phone

Linksys VoIP SPA 941 personal Directory instructions

Sep 11, 2008 | Linksys SPA922 IP Phone

1 Answer

Voip problems

Hello, there are several reasons too this, but the most common ones is:

- You have maxed out your bandwith.
Solution: Limit download and upload from filesharing. (need 256kBs free both ways to perform a good qualtiy voip call). Turn of web radios, webcams, video streaming. Encrypt wireless network

- Your Voip service provider cant keep alive registrasion link between their server and your voip device.
Solution: assuming you have both a modem and router, try to connect voip device directly to modem, if problem is solved you should try to upgrade firmware in router or by a new one (pref: Linksys). If problem still occures you should try to contact your broadband provider and get them to do a 24hr scan for datapackage loss on your connection (if they find datapackage loss, then its their job to fix the problem). If none of this works conntact your voip service provider and get them to send you a new voip device.

This is not a final solution, but it shold be a good guide to start with. i can give you much more detailed support on this issue, but then i need more details to analyse the problem further.


Jun 05, 2008 | Linksys PAP2

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