Question about Logitech Webcam

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Logitech webcam image dark

I bought a logitech quickpro webcam for my parents.But when I see their image on skype, it is very dark. I can't make out any details unless they shine a bright torchlight right on to their faces. Even then, I can see only their silhouette. Moreover, the picture look as though the camera lens are red, not clear white. Everything is red - face, background, white wall.... everything. Please tell me how to fix this problem. Thank You.

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You may have to reload the software fro the logitech site
http://www.logitech.com/index.cfm/support_downloads/&cl=us,en
before you do check your settings
> start > all programs > logitech
this launches the toolbar onto the desktop
start the webcam by clicking on the 'double frame picture'
open the settings by clicking on the 'double cog picture'
adjust light and colour to achieve best available picture
If picture is unacceptable reload software

Posted on Jun 26, 2009

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Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Posted on Jun 26, 2009

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    Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
    Each program has Options that have to be setup in order for the Audio and Video to function properly.
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