Question about Seagate 3TB Expansion External Desktop USB 3.0 Hard Drive
When hooked up with a usb cable, the usb icon shows up at the bottom of the page and then goes away. Blue light on drive starts to blink and drive doesn't show up on my computer until I unplug the usb cable and then the drive dissapeers again
Posted by Anonymous on
Is the drive greater than 2TB and you are using a 32-bit operating system? If the drive is greater than 2TB, you need a 64-bit operating system to be able to access it as a single drive. Right click on My Computer. If it doesn't say, it is probably a 32-bit operating system.
Posted on Dec 17, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.
These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.
Check the USB connection running from the hard drive to your computer.
If the USB cable is not seated securely in the port, the computer will not detect the external drive.
Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.
Switch from a USB to a Firewire cable connection, if possible.
The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.
Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.
After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.
Restart the computer.
If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.
After restarting the computer, connect the external drive to the system.
The drive should now be detected by your operating system.
Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.
Log on to your PC computer using an account with administrative privileges.
Open the Start menu and click on the "Control Panel" icon.
Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.
Select "Disk Management" from the list of options on left side of the window.
Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."
Select a drive letter for the external hard drive to be recognized as and click "OK."
The drive will now appear in My Computer.
Hope this helps.
Nov 22, 2012 | NexxTech new 3.5-inch hard drive enclosure...
Jul 27, 2011 | SimpleTech Signature Mini 250GB External...
Jun 28, 2011 | SimpleTech (sti-u2f36/250) 250 GB Hard...
Jun 20, 2011 | Computers & Internet
May 08, 2011 | SimpleTech SimpleDrive Pininfarina 320GB...
Jan 28, 2010 | SmartDisk 250GB SMARTDISK CROSSFIRE EXT...
Aug 05, 2009 | Computers & Internet
Jun 17, 2009 | SmartDisk PhotoBank PB40 40 GB USB 2.0...
May 13, 2008 | Acomdata (HD250UE5-72) (HD250UE572) 250 GB...
225 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: