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A turntable with a built-in preamp should not be connected to the phono input, because the preamp of the receiver or ampifier will be overdriven. The task of a preamp is to amplify the very low level of magnetic cartriges to the high level needed to work a line input and does some equalizing work to the signal. You can check if your turntable has a switch to disable the built in preamp (mostly they are low-end quality), otherwise connect the turntable to a high level input like "Tape", "AUX", "TUNER", "MONITOR", or "CD".
Just plug the turntable into your phone inputs. If there is next to no volume then you need a preamp because you have a magnetic (low output) cartridge. If you have a piezo type cartridge the output should be enough to drive the amplifier to rated output. Of your unit does not have a phono input I can tell you that it definitely does not have a preamp built in.
You need to buy a turntable pre-amp, as the signal output is much too low to drive an amplifier. Or buy a DJ mixer, which has a turntable preamp built in, as does any "integrated receiver" which is basically a tuner/phono preamp/amplifier combo in one box.
Local shops sometimes don't try very hard.
If this is a valuable unit, parts can be shipped in from Japan or wherever... go to the Onkyousa.com web site and find your nearest service center.
If you are near Houston, find me. I repair audiophile gear.
how to put your amp in aux mode is that the question? I would think that your head unit should be taking care of the aux modes. Your amp is only going to amplify the sound sent to it it's not like a home stereo that has a preamp built in that's what the head unit does on car audio.
It is possible the pedal is DESIGNED to be used with an amplified (preamp within guitar) and yours MAY be a passive guitar. You did not tell us what guitar you have.
Many of the processors for guitars depend on having a "line level" signal and that requires that your guitar has a built in preamp.
If your guitar doesn't have a preamp in it, buy a preamp to put ahead of this pedal.
yes there probably is a dry jopint on the wiring or the jack input isnt tight enough also the battery connector could have a dry solder or looose connection I would go for it if the price is low and just spend a few bob to solder it or check the connections.Good Luck