Question about Kenmore 15864/15862 Top Load Washer

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Agitator came apart while doing laundry

While doing a load of laundry the top of the agitator came off....the fabric softener dispenser and the piece underneath that...not sure what it is called....it covers the gearcase shaft. How do I get it back together...I've tried and it keeps coming apart.

The agitator is loose....I am able to pull it up at least 1.5 inches....is this normal??

Posted by on

  • animes30693 Jun 16, 2009

    I inspected everything and nothing looks broken....I checked to make sure the bolt was snug and it was.


    The model # is 11024832200.

  • animes30693 Jun 16, 2009

    Thanks.....I appreciate your help!!

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  • Master
  • 3,113 Answers

There is a bolt that holds this together that screws into shaft. Is the upper agitator broke? Or the ratcheting part in the center? Give full model number to further assist you.

Posted on Jun 16, 2009

  • honeymokey
    honeymokey Jun 16, 2009

    Go to the appliance parts store and get an upper agitator repair kit. Something has to be broken. Kit comes with o-ring seal bolt seal ratcheting parts and what they attach to plus thrust bearing.

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goggomobil.jpg
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