Question about Cisco 303 Ip Phone

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Decline on screen

When I dial a number it says declined

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See my answer to your similar post.

Posted on Apr 01, 2014

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Posted on Jan 02, 2017

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1 Answer

Video chat doesn't connect


You will not be able to accept or decline until someone try to initiate a connection with you. You are getting the declined message from whomever you were trying to connect to.  That just means, the had an option to accept or decline allowing you to view them, and they may have declined.  Try it out with someone who is currently using the feature. Once you know they have accepted your request. It should give you an option ot accept (or delcine) theirs.   
Hope this helps.... Let me know...
~enov8

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