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Dell monitor not turning on

I think the on off switch is dead. Has no engaging feeling it had before.

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Contact ur vendor for further support .... http://www.dell.com/support/contents/us/en/19/article/Product-Support/Self-support-Knowledgebase/hardware-support/monitors-portal

Posted on Apr 01, 2014

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Below you will find my recommendations for troubleshooting this issue:

1. Reseat the power cord and verify a good power source.

To reseat the power cord, follow the steps below:

1.1 Power down the system.
1.2 Unplug the power cord.
1.3 Wait approximately one minute.
1.4 Reseat the power cord.
1.5 Verify that the power cord is plugged directly into a known good power outlet.

2. Verify that the monitor is receiving power from a known good outlet and bypass any power strips.

To test the power outlet, perform the following steps:

2.1 Unplug the monitor power cable from the power outlet.
2.2 Plug in a different device, and verify that the device is operational.
2.3 If there is no power try another outlet. Remove any power strips and try plugging directly into the main power outlet.

3. Verify the monitor is powered on and the power button is engaged.

Ensure that the monitor is powered on and that the power button is fully engaged. To do so, check the power LED on the front of the monitor; it should be lit.

NOTE: There are two types of power switches:
A mechanical switch characterized by a long travel. You have to push it further and you will hear an audible click.
An electrical switch that has a short travel and almost no click.

A lit monitor LED can be any of the following:

* Green
* Blinking green
* Yellow
* Blinking yellow
* A combination, such as alternating green and yellow

Any of these states indicate the monitor is receiving power and that you should proceed.

4. Swap power cables.

To try a known good power cable on the monitor, follow the instructions below:

4.1 Turn off a working monitor.
4.2 Unplug the cable from the back of the working monitor, and unplug the cable from the wall.
4.3 Unplug the cable from the monitor in question.
4.4 Plug in the cable that came from the working monitor.

5. Run the monitor self test.

To run the monitor self test, perform the following steps:

5.1 Power off both the computer and the monitor.
5.2 Unplug the video cable from the computer or video card.
5.3 Reseat the power cord to the monitor, ensuring it is plugged into a known-good outlet.
5.4 Power on the monitor.

NOTE: The monitor self test will move around on some monitor models. If the monitor self test moves, allow it to move to the affected areas of the monitor to check for the problem described.

If the Self test failed, it's possible that the monitor is faulty. Contact dell to check if it's still under warranty so they can replace it.

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Hi,

Thanks for responding. Nothing happened when you pressed in the power button and the warranty had expired; Dell was no help so don't bother. I read that there were tab(s) on the plastic power button that had broken off and no longer engaged the power switch. I "solved" my monitor problem by drilling through the plastic case between the power button and the minus button, pulled out the plastic power button and pressed the switch with a flat screwdriver to turn on the monitor. Now I leave the power on all the time and put a piece of black masking tape over the space where the power button was. Not the best solution I'm sure, the hole isn't pretty, but it works. If anyone else wants to try this solution be careful when you drill through the plastic case because the switch you want to engage occupies the space between the buttons, exactly where you are drilling. If you drill through the switch you might as well throw the monitor into the recycle bin. I expected to find an actual button switch and was surprised to find a flat, 2 prong circuit switch instead. Good luck to all.

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Definitely a "faulty" motherboard. If fans on PC do not turn, no lights come on and dead screen.

If lights come on, and fans turn, try to reset the BIOS by removing your CMOS (and setting the jumper to clear for about 5 minutes, then put the jumper to normal again) battery for 5 minutes.

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When the switch is rotated to the correct position, run a piece of sellotape (or a strip of the plastic that comes on top of phone or watch screens etc) over the switch. Nearly invisible, simple, and solves the issue.

sgmw

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