Question about RIM Blackberry 9630 Tour Smartphone (BLUDAT007-BUY)

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I have a blackberry 9630 with a new battery in it and it won't turn on and there is a battery with a red x in it what is the problem

I have a blackberry 9630 tour smartphone when i got it it had a battery with a red x in it. It wouldn't turn on so i replaced the battery and it still has the red x on it and it still doesn't turn on. will someone please tell me what the problem is

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Take it back to the seller

Posted on Apr 01, 2014


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The key pad wont work wen i type any thing on the screen everything is frozen i have tried removing the battery i cant access anything when i type but it still wont work my key pad i permanently lock for...

Try to insert any password in your phone 10 times to erase all your data and make your blackberry Tour 9630 unlocked. If your keypad still won't work after blackberry unlocking process, try to reflash your blackberry phone. Once again if still have same result, it should be a hardware problem in your phone and you need to repair that on nearest local mobile phone repair shop.

Jul 18, 2011 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

I have black berry 9630 series, i put it to charge for 24 hrs and yet no power, why its new phone.

You have to be very careful how you charge new batteries.
If you charge then for more than 3 hours, you might end up damaging the batteries and charging it for 24 hours, is also likely to cause problems for the battery.
The best thing to do is to purchase a brand new battery and make sure that the charging does not exceed 3 hours at first use.
This should solve the problem, As for the former battery, it is most likely to be damaged already. Just do away with it.
Hope this helps you?

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How do I turn on my blackberry tour phone.

Make sure:

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Then turn on the phone by pressing the red End Call button for 10 seconds or more..

Nov 06, 2010 | RIM BlackBerry? Tour 9630 Smartphone

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I can't get my BB 9630 to turn on. It has an icon of a battery with a line thru it when plugged in to the charger.

I have the problem to on my blackberry curve 8900
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Can get blacberry tour to power up

You may have gotten the battery wet - either through direct contact with liquid or condensation. Open the back cover and check to see if the little white sticker has turned pinkesh/red.

Sep 13, 2009 | RIM BlackBerry? Tour 9630 Smartphone

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