Question about Pitney Bowes IMAGISTICS OCE IM3511,IM4511 DRUM 794-6

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Replacement ink replaced the black ink in the im3511 but doesn't print, the full page (i.e. half page print, but half faded.)

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Clean touch point of cartridge both side

Posted on Apr 01, 2014

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Black ink prints half a page then fades out. Sometimes does not print black at all. I have replaced the black ink cartridge twice and ran "clean printheads" many times. Still will not work


HI since you tried replacing the cartridges and cleaning the printhead, try the steps below.

1.Print a Demo Page.

a.Press the Menu button of the printer.
b.Use the down arrow key and select Print Demo Sheet.
c.Press OK button.

If demo page doesnt have black ink or faded prints,the printhead on your printer require replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

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Faded-out streak


check your ink levels. if its the ink that came with the printer it is probable running out of ink. they do not give a full cartridge with printers, only about 3rd full. also try cleaning the heads. and try changing your printer settings/prefrences to less ink, more drytime see if that helps.

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The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

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