Scrambled laptop screen

the first job when you get a new pc is to create recovery discs. not doing so is totally foolish.
you cannot download them, you have to pay HP for a set of recovery discs for your machine if you couldn't be bothered to do it yourself.

Step 1:
Which operating system ?
Restore Hp laptop factory settings without a Restore Disc Turn on the HP laptop. When the blue HP screen appears, press the "F10" key repeatedly until the "Recovery Menu" appears. A progress indicator informs you of the time before the recovery process is to take place. Click "Next" in the Recovery Menu. Decide whether you want to perform a nondestructive or destructive recovery. A "nondestructive recovery" does not format the laptop's hard drive or erase any personal files on your laptop. However, a "destructive recovery" formats your laptop's hard drive and erases any personal files you have on your laptop. Click "Yes" to execute a "Normal, nondestructive recovery." The restore process begins and your laptop restarts. Alternatively, to execute a destructive recovery, click "Advanced." Click "Yes" to start the "Destructive recovery." The restore process begins and your laptop restarts.

Restoring with CDs Back up all crucial user files if you are able to do so. If your computer will not burn CDs, use flash drives of 4GB or higher to store your data. Alternatively, you can use your network to transfer files. You can then back up your data to CDs at your leisure. Detach peripheral devices such as removable media drives, USB drives and your printer before recovering. Also remove any additional hard drives by disconnecting the cable from the back of the computer. Leave your monitor, mouse and keyboard attached to the computer. Shut down your computer. Place the first recovery CD in the CD drive. If your recovery files are written on a partition, you may be able to select system recovery from the splash screen and your computer starts. Select the recovery option you would like to use. To perform a destructive recovery, click the "Advanced" menu option. Select "Destructive Recovery" and click "Next." To perform a non-destructive, or system, recovery, click "Next" from the opening screen. Watch the computer while it is recovering to the factory settings. Watch for any errors, as the computer will wait indefinitely for a response from you, slowing down recovery time. Also, you may need to insert additional recovery CDs as the recovery program requests them. b> Restoring With Recovery Manager Click the Windows "Start" menu, type "Recovery" in the Search field and press "Enter." Click "Advanced Options," choose "System Recovery" and select "Next." If you are prompted to use Microsoft's recovery program, select "No." Choose the option to back up your files, if you haven't done it already. Once that is complete, choose "Next" to begin reformatting the drive and returning the system to factory settings.

bad hard drive or memory card is loose more likely bad hard drive...have it tested...

1) Connect an external monitor to the monitor port of your laptop.
2) Shut down your system from the START menu.
3) Take out the battery
4) Leave power cord in for 2 minutes...then REMOVE it.
5) Press your on/off button for 45 seconds.
6) Make sure your screen is at greater than 90 degrees
7) Plug in
8) Press your on/off button to power laptop.

if this doesn't work, try taking out the RAM.

you can restore your Windows to last good working copy ... go to control panel , system maintanance, backup and restore centre

this should do the trick

it sounds like the drivers have gone missing for the dvd drive
you can try system restore or if you have Win Xp Cd
you can try a First Repair to fix the problem

Get online to www.filehippo.com and download Maware Bytes malware remover, it is under spyware etc. It is a free download...install and run the quick scan, when is posts the results remove all and reboot.

This sounds alot like a virus i once had!
try a system restore to the point before these problems occured. if that doesnt work run a full virus scan. If that doesnt fix the problem you may have to wipe the hard drive completly.

Connect an external monitor to the laptop. Power up the monitor first then the laptop. You should get a normal Windows display if the laptop is OK. This indicates the video card is functioning normally and you most likely have a faulty LCD display screen.
Get back to me with the results of this and any error messages and I might be able to advise the next course of action.