Question about Dell 1815dn All-In-One Laser Printer

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1815dn printing is faded

I have a brand new toner cartridge in and the print is very faded. This happened when I changed the toner cartridge a few times ago. I thought it was a fluke and would fix when I got a new toner cartridge, but the print is always faded now.

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  • Dell Master
  • 15,557 Answers

IF this is a high use printer, there are some other things that might be in need of attention. There is a corona wire, drum and drum wiper that are consumables too.

Posted on Mar 31, 2014

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Posted on Jan 02, 2017

  • 46 Answers

SOURCE: Dell 1600n has been ghosting lately

The 1600n AIO (all-in-one) is a laser printer. Laser printer use a statically charged "drum" to place toner on the paper. Your ghosting problem may be from the drum itself becoming too charged or simply dirty and not the cartridge. Servicing laser printers is tricky business because they use a lot of wattage/voltage to create the static charge and also "bake" the image onto the paper. A very quick fix would be to de-ionize the drum and clean it thoroughly.

First, make sure you have the unit completely unplugged for, at least, ten to fifteen minutes before proceeding to ensure that all static charge has had a chance to dissopate.

Second, remove the toner cartridge and place it on some newspaper or paper towels. Inspect it for any residual toner and/or damage that may be causing the ghosting (look for cracks/grooves/lines in the cartridge that shouldn't be there).

Third, take a used dryer sheet (or one that's had most of the chemical fabric softener rinsed off and then completely dried) and wipe the entire drum to completely remove any static charge. Then, using denatured alcohol and static-free, lint-free wipes clean the entire drum to remove any remaining detritus. Allow to dry thoroughly before proceeding.

Last, wipe the drum down, one final time, with a clean dryer sheet or lint-free cloth. Reassemble the unit and replace the toner cartridge.

Run a few clean sheets (blank prints or copies) to further remove any particles knocked loose and check for any more "ghosting."

Final printing will be necessary to check for inconsistencies or success.

Posted on Nov 08, 2007

  • 105 Answers

SOURCE: "Toner Low" message = no faxes :(

Need to do a hard reset. Contact Dell for instructions, but it will involve turning printer off, opening front cover, pushing buttons on front panel in certain sequence, etc. Each model differs, which is why you should call Dell.

Posted on Mar 27, 2008

  • 1 Answer

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Posted on Jul 17, 2008

Corysf62
  • 188 Answers

SOURCE: Color Faded

This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.

5100cn Printer
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.

Good Luck

Posted on Oct 30, 2008

  • 1 Answer

SOURCE: black is printing very lightly - brand new black

The problem you are facing with this machine is the hopper is clogged where the toner falls into the machine. You need to go into the maintenance section of the printer and clean the black developer. The cycle of cleanings will bring the toner down so that it prints black again.

Square Imaging, Inc.
www.yourlink4ink.com

Posted on Sep 18, 2009

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2 Answers

Printing faded


you need to make sure you are buying brand new ink cartridges a lot of times they refill ink cartridges and this will happen also make sure you aligine and try to clean them under printer settings.

Aug 29, 2013 | Office Equipment & Supplies

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Dell mfp 1815dn is printing a "shadow" of the words I just printed. It's almost like there is still toner on the roller and then it prints it again. Not sure what is happening. Do I need a...


That effect is called ghosting, and yes, toner is sticking on the drum and is being re-printed. There are two drums it could do this on, one would be the OPC drum (which is part of the print cartridge). and the other possible one is on the fuser. If I were you I would first try a new print cartridge (part# 310-7945) which is most likely. If that doesn't fix it then try replacing the fuser (part# UG297). Also, make sure you use a dell print cartridge becuase a generic one could cause this to happen.
Iteminc.com has both these genuine items in stock and can ship same day until 7pm est.
If you decide it is the fuser, here is a video to replace that

May 18, 2011 | Dell 1815dn All-In-One Laser Printer

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Hi! I just changed my print cartridge (HP LaserJet- C7115X, ink 15x) and the printing quality is still low! It's as if it's still running out of ink, however the cartridge is brand new. Please help!


Did you remove the strip that the printers ship with? If the pull tab is still in then there is typically enough toner to print a few pages and then it fades out. Remove cartridge and check on left and right hand sides for a plastic loop usually orange. The instructions would have been in the box.

Mar 23, 2011 | HP LaserJet 1320 Printer

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Brother hl2142 printing copies out which look faded


The toner could be low.
When the toner cartridge is exhausted or empty then theprinter will not be able to print further documents or the prints will be veryfaint. You may be able to print a few more pages by removing thetoner cartridge and shaking the toner cartridge in a horizontal position a fewtimes and then placing it back into the printer. This will give you an opportunity to print a few more pages and giveyou time to purchase a new toner cartridge for your printer. A cheaperalternative is to purchase a re-manufactured toner cartridge for your modelprinter. A re-manufactured printer cartridge also replaces worn partsas well as refilling with toner powder.

Mar 10, 2011 | Brother Office Equipment & Supplies

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New Dell 1710 laser printer is generating faded characters


This usually happens when the toner is running low.
Try removing the toner cartridge and shake it in a horizontal position and insert it back in the printer. This may give you a few more printed pages before you have to get a new toner cartridge.

Feb 09, 2011 | Dell 1700n Laser Printer

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How do i change the print cartridge?


Replacing the print cartridge
  1. Open the print cartridge door, and remove the old print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light by covering it with a sheet of paper. Figure 1: Removing the print cartridge c01174123.jpg
  2. Remove the new print cartridge from the packaging. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end.
  3. Pull the tab until all the tape is removed from the cartridge. Put the tab in the print cartridge box to return for recycling. Figure 2: Removing the sealing tape c01211568.jpg
  4. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge. Figure 3: Shaking the print cartridge c01211569.jpg
  5. Insert the print cartridge in the device and close the print cartridge door. Figure 4: Inserting the print cartridge c01174125.jpg CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

NOTE: When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. To redistribute the toner, remove the cartridge from the device and gently rock it from front to back.

Sep 13, 2009 | HP Office Equipment & Supplies

2 Answers

Quality starts out good, and then fades quickly


You probably running out of black ink. Try replacing with new black ink cartridge.

Try to run a test print.

Jul 18, 2009 | Office Equipment & Supplies

3 Answers

Samsung CLX-2160, keep getting faded toner stripe down page. changed toner numerousof times The same problem occurred for me after only 300 pages. The black color on the all prints is faded out on the...


Everyone will tell you that it's the Imaging Unit - happy to say that's not true. If it was the imaging unit the colors would not come out right either. I bet if you print a test page that all the colors come out fine across the page. It's only the black.

Also - if you replace the black toner cartridge, or reinstall your printer and drivers like some people will tell you - still no results.

The problem is in the black toner cartridge PATH inside the printer. Something has jammed it up a bit. Try taking out the black cartridge and blowing firmly into the small hole at the bottom of the spout that looks to have a sponge inside. Use a straw and make sure your air blown is dry. Then lightly tap the cartridge a few times. Then use the straw and once again blow very firmly inside the receiving path (inside the printer) for the spout on the cartridge. Make sure you are blowing into the spout path at the bottom - not the gear drive path in the middle - as that will not do any good.

Replace the cartridge, warm up and print another black and white page. You should see that the faded out section is gone or diminished in size. If it is not gone, simply repeat the above steps until it is gone. You will see that the faded out strip gets smaller and smaller each time until it's gone. I had to repeat five times, but eventually got it corrected. Now prints like brand new so don't get discouraged.

Loki

May 18, 2009 | Samsung CLX-2160N All-In-One Printer

1 Answer

Fading on one side of the paper - Dell 1815dn laser MFP


The Printhead IS located above the toner cartridge on this model. There is a small opening that allows the laser light to shine through the case to the imaging unit on the toner, but you can not access the the laser without disassembling the printer.

Even though this is a new toner cartridge, it may be defective, even more likely if it is a non-Dell or remanufactured toner. Try reinstalling the old toner cartridge. Even if it prints light because it is low, if it is uniform across the page then the new toner is defective. Return or exchange it with the manufacture.

Sep 25, 2008 | Office Equipment & Supplies

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