Question about HP Pavilion dv6000z Notebook
Hi, i have had troubles with this laptop since i first got it bout 2mths ago, with the webcam or it will freeze something will go wrong. but now it is shutting down by itself, freezing, comes up with a blue screen eache time with a different saying, the last one was something about bios memory (caching or shadowing) if i needed to use safe mode to disable or remove disks restart press f8 advanced start up options etc... and to use safe mode... i also ran a memory diagnostic and it found a problem and said to identify and repair to contact computer manafacturer, i just really need this computer as i need it for work purposes also.... thanks i dont remember anything else that has happened there is too many and also when i turn it on it will have repair problems or start normally i have tried repairing them but wasnt successful, and i dont know what else to do.. thanks allison
Sounds like either a virus, an incorrect driver or conflict, or a reinstallation is needed. Seems to me these problems began when you installed the webcam, my experience with this kind of thing is when a new driver is installed it sometimes does work correctly with the system settings casusing a severe conflict. All of the devices that are put out on the market are not guaranteed to work with each individual PC especially those PC's that are not directly bought from the manufacture.
This is typical! I would try to remove the drivers for the Webcam! Uninstall any software loaded with this webcam!
Here are the steps:
Click on start
Click on Control panel
Click on Add/remove software
A list will populate may take a few minutes
Locate the name of the drivers to your webcam
Uninstall them completely and anything link to it
This may fix the problem! Reboot your computer!
See what happens! If the problem persists even after the removal of the drivers. I would reinstall my OS and all of my programs!
Posted on Nov 26, 2007
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