Question about Techno Source Kurio Kids Tablet With Android 4.0 - 7 Inch 4 Gb

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Tablet won't charge

Just purchased in Deccember for Christmas. Still under warranty.

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Go online to Kurio technical support, They will walk you right thru with everything..

Good Luck

Posted on Mar 31, 2014

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All of the paperwork should have been included in the box it came in. There is also a way to find out where it was purchased by going straight to the manufacturers website and talking with someone.
Simply could ask the person who bought the gift for a "gift recepit" that way you can prove it was bought not stolen, and get the warrante online.
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Do you still have the documents the tablet came with? if you do recheck and see if you paid for warranty or if it came with a warranty automatically. You didn't say how the screen broke, if it came so or your child broke it. Most warranty covers manufacture defect, so you would also have to check when looking for the warranty what it covers and for how long (make sure it hasn't expire) If you bought the tablet online it might be easier to locate the information, simply go to the site and check your purchase history.

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Yes, all products that you buy have to be "fit for use". The 3 R's apply, repair, replace or refund. Under consumer rights law, they have to do this. Make sure you bring all packaging and receipts with you and speak to the shop manager. If you get no joy (they have to, by law, help you) report it to head office.

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Don't most electrical/electronic equipment have a 12 month warranty at lest, Batteries 6 months, well here in Aus it's how I am aware it is. Anyway if you can and have warranty take it back, that's all I can suggest.

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Hi,
I recommend you contacting the seller. They seem to have prompt service.

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