Question about Office Equipment & Supplies
Faxes are coming through and all cables are plugged in properly, but it will not print any documents. It is plugged directly to my Computer. I tried re-starting the computer and fax machine and even switching usb plugs but so far no luck. the cable that goes from fax to computer is a bit loose on the back of the fax, but its been like that for awhile and i dont believe thats the issue. Anything will help, thanks.
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Posted on Jan 02, 2017
SOURCE: wont' send a fax
In my experience, anything plugged up to a phone line can be some of the most susceptible to electric discharge. Thunderstorms, power surges, brown out, all of these can cripple or kill a fax machine. When I saw this symptom on a fax, 9 times out of 10 it was caused by a power surge of some sort. The line error is most likely the machine's outgoing line has been zapped. The 775 (and it's father, the 770) are some of the most straightforward faxes I have dealt with when it comes to faxing. There is no internal setting that I am aware of that would inhibit the sending of faxes. I would double check the transmission report to make sure that the machine isn't doing something weird like adding extra digits to the numbers you are dialing. It would still be worth your time to try a few things, though. I would plug the fax into another phone jack using a different phone cord if available. Also try using the fax as a telephone, call a number and see if you can connect. If you can, make sure both parties can hear each other clearly. If you can not, the machine will need to be replaced.
Posted on Aug 23, 2007
probably you not properly install a line cord,try to check.check it and this is 100%.if you still have problem try to conect the telephone on telephone line cord aand check the line is ok.
Posted on Feb 07, 2008
If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.
Posted on Apr 27, 2009
I have this EXACT problem. I called our phone provider (since it game me a poor line quality error) and they said they're aren't any problems but they'll send a technician out when they can. I'm not going to comment on that because this is effecting our business and she seemed not to care. Big NO-NO in customer service; however... The line picks up and the display reads Receiving - Online. Then I can hear it click which is like it just disconnects. It's like clock work, almost as if there's some sort of timer. I've done the perimeter reset, unplugged the machine, everything (well I feel at least). I almost feel there is a setting on the machine disconnecting it after so much time. Please!!! any help would be tremendously appreciated!!!
Posted on Feb 18, 2010
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