Question about Brother DCP Office Equipment & Supplies
Magenta Print-head may be blocked.
Depending on the model of machine.
Either on the Menu on the printer find Ink Management or press the Ink Management button.
Print a Test Page
If no Magenta Dots showing then proceed to Cleaning and Clean the print-heads through the proceedures given on the machine.
Print another test page. If Magenta Dots are fine then cleaning done. if not then try cleaning again.
If still not fine then the machine will need to be cleaned professionally which will cost a reasonable amount. Most service fees are more that it is to replace the printer.
Posted on Nov 25, 2014
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Posted on Jan 02, 2017
SOURCE: printer not printing
Unfortunately, like most multi cartridge ink jet printers when one ink is empty the printer will cease printing regardless of whether you just want to print in black and white and you have plenty of black ink left. I have heard of people tricking the printer into believing the cartridge is full by placing coloured tape etc in front of the ink sensing device but I am not sure how the Brother senses the ink levels as i have some aftermarket ink cartridges for mine which seem to be completely non-opaque (unlike the originals). The need to have colour cartridges in even if you only ever print with black ink is good news for Brother as the MFC-210c uses a large amount of ink during it's routine cleaning cycles (that you cant stop) and will empty all 3 cartridges in under 6 months without ever printer a single drop of colour ink. Sorry about all the bad news, at least your not alone......
Posted on Jan 05, 2007
If the red light is flashing by itself, it means the printer thinks a cartridge is low on ink. Have a look at what the Status Monitor thinks (right click the printer Icon in the bottom Right-Hand corner and select Ink Monitor). This will show which cartridge it is. If it's the new colour cartridge, it means the cartridge is faulty (then replace it), or it is a refilled cartridge that hasn't had it's chip reset to "full". For this you will need a chip resetter, available on E-Bay very cheaply. If it's the black cartridge then replace it.
If both green and red lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:
Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (C4x), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!
Posted on Mar 12, 2009
In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.
I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.
That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......
I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .
IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.
This is the only advice I can give you.
The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.
If you find this helpful, pls rate me.
Thanks and Good Luck :0)
Posted on Apr 14, 2010
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