Question about Logitech QuickCam Communicate STX Personal Web Camera

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My web cam doesn't show me when i am making a video call, but i can be heard

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Check to see if there updated software here.

download, install, test.

Posted on Jun 15, 2009

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1 Answer

My webcam doesn't work. The green light shows up next to it, but when I come to view through the camera all I can see is a black screen. It literally doesn't show anything, even lights.


Hi cazjenks...
Try this solution to your problem

Follow the instructions below to use your webcam
Click on Start then >Control panel>hardware and sound >device manager>imaging devices>web cam....enable it
Another way is to use a IM application like Yahoo messenger,NetMeeting,etc. They will have video capabilities that will work with your webcam.
Please take time to rate me thumbs up

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1 Answer

Just bought a logitech web cam..But


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.


Hope this helps. Bud

Oct 18, 2007 | Logitech QuickCam Communicate STX Personal...

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