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The printer will not turn off and the cradle will not move properly so no printing.

The printer will not print. I get a message that the print cartridge cannot move. It also makes a lot of noise. There is not paper jam and I have installed a new black cartridge.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

All Office
  • 58 Answers

SOURCE: Mechanism Error - Print Cradle won't move! - HP 5650

This "plastic strip" is called the "carriage encoder strip". This strip dictates the timing of the carriage assembly. If the end slots aren't broken, you can re-attach it. Otherwise, you'll need to replace it. They are about $10.

Posted on Jul 03, 2007

tom19511
  • 1601 Answers

SOURCE: paper jam (missfeed) message when using the printer hp psc 1510 all-in-one

HP's answer to your question.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00697&lc=en&cc=us&dlc=en&product=428800&lang=en

Posted on Nov 09, 2007

altaf702
  • 28 Answers

SOURCE: HP OfficeJet 6110 All-In-One

Fiend your solution direct from hp. Here is your solution...
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http://www.hp.com/printer/prob676ijt65/solution
812

Posted on Feb 28, 2009

Tro_EX
  • 19 Answers

SOURCE: Print cartridge cradle cannot move & theirs no paper jam.

Kindly check inside if there are mechanical problems. Something stuff that blocks the cartridge...dirt for example...

Posted on May 13, 2009

pineworks
  • 4041 Answers

SOURCE: screen says cartridge cradle is stuck but it moves freely

Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 05, 2010

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My hp d2360 is not working properly and i bought new cartridge but printer wasnt recognize the cartrige..


Please follow the steps below to install the Cartridge:

Install or replace the print cartridges
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Printer cover openc00658567.gif
  3. Wait until the print cartridge cradle moves to the center of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
    NOTE: HP recommends using a print cartridge protector to store an opened print cartridge for later use. Figure 2: Print cartridge being inserted into a print cartridge protectorc00658568.gif
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 3: Removing the protective tapec00658569.gif
    CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Figure 4: Print cartridge facing upc00658570.gif 1 - Ink nozzles 2 - Copper contacts
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 5: Installing the print cartridgec00658571.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.

Mar 07, 2011 | HP Deskjet D2360 InkJet Printer

2 Answers

How do i change the ink cartridge on my printer


These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.
  • Press the POWER button to turn on the printer.
  • Open the top cover. The cradle moves to the center of the printer.
  • Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
  • Close the cradle latch.

nonontech_54.jpg


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If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Nov 19, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

HP PSC 1500 series print cartidge cradel cannot move?


Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.

If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.

A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.

Oct 05, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Message shows 'clear paper jam then press check mark....no paper jammed in printer but it will not reset.


message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

Sep 17, 2009 | Lexmark X4530 InkJet Printer

2 Answers

Even thought there is NO paper jam, I still get an error message:


Please try this solution :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Feb 19, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Error Message: "The print cartridge cradle cannot move"


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 09, 2009 | HP PhotoSmart C4280 Laser Printer

3 Answers

The print cartridge cradle cannot move.


"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Nov 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Change ink cartridge


Here is the procedure to change the ink cartridge
  • First Press the POWER button to turn on the printer.
  • Open the top cover.The cradle moves to the center of the printer.Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts the print cartridge meet the copper contacts of the print cartridge cradle
  • Close the cradle latch.
  • Verify white paper is loaded in the printer, then close the top cover. The printer automatically prints a calibration page for optimum print quality.

good luck:-)

Oct 08, 2008 | HP Office Equipment & Supplies

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Office Equipment & Supplies

1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 | HP Photosmart 7660v InkJet Printer

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