Question about Compaq Presario 5000 PC Desktop

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Dvd rom won't work

My dvd rom won't work like the computer doesnt read that there is a dvd in the drive it says there isn't,here are the steps the troubleshoot told me to take

  • Make sure the optical drive appears in BIOS Setup screen. The BIOS (Basic Input/Output System) needs to be able to detect the drive before Windows can detect it. To check the BIOS Setup:
    1. Restart the PC and as soon as the first logo screen appears, press the F1 key.
    2. When the BIOS Setup screen appears, use the arrow keys to go to the Main menu, if not already selected.
    3. Check for the hardware-identifying name for the optical drive next to Secondary Master, Secondary Slave, or Primary Slave.
    4. If the name of the optical drive does not appear, check the cable connections for the drive.
  • Remove Digital Audio and DMA capabilities for the optical drive. Digital Audio and DMA are different ways that a CD or DVD drive handle data. Some optical drives may not know how to use these functions. To disable Digital Auto and DMA:
    1. Click Start, and then right-click My Computer.
    2. Click Properties and then click the Hardware tab.
    3. Click the Device Manager button.
    4. Click the + (plus) sign next to DVD/CD-ROM.
    5. Double-click the drive name to open the Properties window.
    6. Click the Properties tab.
    7. Remove the check mark from Enable digital CD audio for this CD-ROM device, and then click OK.
    8. Close all open windows and restart the PC.

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You forgot to check the jumper settings of the Hard Disk and the DVD Drive found at the back near the IDE and power cables. If you are using one IDE cable, then one jumper should be a Master, that's the Harddisk, and the DVD drive a Slave. If you are using two IDE cable then both must be Master.

You should check also the Harddisk jumper help settings printed on them, some harddisk needs the jumper settings for Slave presence on the same IDE cable.

If it doesn't work then It's either the cable or the DVD drive has a problem.

Posted on Oct 31, 2007


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