Question about Maytag Neptune FAV6800AW Top Load Washer

Open Question

Kenmore washer not draining

My Kenmore 4905 washer stops with an nd error with either 20 or 10 minutes left. I took it apart to check the drain and I replaced the drain pump but we still have the error. Any suggestions would be appreciated.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

aborcass
  • 2651 Answers

SOURCE: nd error essage

nd= no drain. loud buzzing noise sounds like something stuck in pump assy.remove the door(2screws) adn other 2 screws oppisite side, and hte front panel comes off giving you acess to the drain pump, pull the hoses and look for the obstruction

Posted on Mar 14, 2008

  • 63 Answers

SOURCE: MAH2400AWW washer won't drain

pump is plugged unplug washer lean back against wall under unit right front 2, 5/16 screws lets pump free take hoses on both sides free check for coins after pump and objects before pump and in pump clear reinstall if clear replace pump just had 2

Posted on Nov 12, 2008

  • 1 Answer

SOURCE: Maytag Neptune Error COde "nd"

I had the exact same problem. nd code (no-drain) at the end of the cycle and when I opened the door the machine was still full of water. I took the back panel off the washer and disconnected the drain hose from the pump. (You're going to get quite a bit of water gushing out at you so be prepared with towels or a shop vac.) At this point you should see a little rubber disc over the end of the section you just exposed on the pump. This is a little drain flap. Just lift it up and you should be able to see into the pump a little bit. At this point I poked around in there with my finger and found a hair pin stuck in the pump! I wasn't able to get it out from this end of the pump so I disconnected the big rubber boot which connects the wash drum to the pump. Then I was able to twist the pump (counter clock-wise) and release it from the washer base. I didn't have to disconnect any wires and was then able to see into the other side of the pump and pull the hairpin out. Put everything back together and it's worked fine ever since. I've never even looked inside a washing machine before but it really was really fairly simple. Now my husband really does think I'm a domestic Goddess. I said he should take me out to dinner with the money we saved on a service call!!

Posted on Mar 18, 2009

  • 1 Answer

SOURCE: Maytag Neptune Error COde "nd"

This is now the 3rd time this has happened. The 1st 2 times it cost me ~$100 to have a technician come in and fix.

This time, I did it easily. For my Maytag Neptune washer, I removed the back panel (2 screws). On the bottom tray is the water discharge pump. On the output side of the pump there is a small cavity under the rubber flapper where a nickle fits perfectly. I removed the nickle, reattached the output drain line. started it up ...

and viola! the problem solved.

Posted on Jun 28, 2009

App King
  • 55 Answers

SOURCE: Stops mid-cycle, does not drain, displays nd error code?

Hello.
That code is telling you that the unit is draining to slow. After 15 minutes it is not below the low water level and will not spin out. The best repair for this is to replaced the pump on your unit.

Posted on Jul 15, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What does the code nd mean on an apartment size front loading stackable kenmore washing machine mean


ND, I would suggest means no drain. If the machine is full of water, it wont let you open the door. Put the drain hose into a bucket to drain the water out and turn off the machine, after a few minutes, the door should unlock. Check the pump or the pump inlet hose for blockages.

Dec 23, 2014 | Kenmore 3.4 cu. ft. Capacity Compact...

1 Answer

Washer machine shows "ND" and doesnt got in to spin cycles or drain water out


The most likely cause for your issue is excess debris in the pump strainer, or a bad impeller on the pump. If you have a front small trap door on the front left or right, follow the instructions in your manual for cleaning out the trap. If the trap is empty, or does not exist on the exterior, you may need an experienced repair man to open the machine up to get to the pump strainer and check the drain pump. Pleazer Appliance...

Apr 17, 2014 | Kenmore HE4t 3.8 Cu. Ft. King Size...

2 Answers

Display flashes F 2 at the 1:00 minute to finish time and stops and beeps.


F02 error means if the drain time has exceeded more than 8 minutes. After four minutes suds will be displayed on the screen and again after 4 minutes the F02 error code appears.


Check the drain line for any clogs or blocks which hinder the draining procedure..Use of more detergent can even cause this condition..Be sure you are using only 2 tablespoons of HE soap and not more than that.

Check your drain filter also and replace them if needed. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front.

Feb 03, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error f 21 machine stops with 5 minutes left with message s or 5 d?


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 25, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmore HE2plus washer and recently moved it into my apartment. The managers took away their washer from my apartment and I saw when they left a hooked pipe on the end of their washer. My washer...


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Dec 21, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer stops at the spin cycle. The LD code


“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Jul 16, 2009 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Kenmore Elite Oasis HE top loader has LD error code


"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Jun 16, 2009 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

Code nd FAV6800AWW, Serial number 10


Hello HopelessR,
Don’t buy a clutch I don’t feel it’s a clutch issue at this point. I hope you can hang in there for some basic troubleshooting. I’m an owner like you not a repair person but I have worked some issues. I feel with the info supplied that you have a true “nd” alarm. The “nd” alarm is triggered when the washer fails to drain completely as monitored by the pressure switch input to the control board and the factory program time limit required for draining the washer. I have never experienced an “nd” alarm until this evening. This was a user induced “nd” failure by pumping wash water back into the tub during the drain cycle of Quick Wash cycle. I started a Quick Wash cycle with no clothes in the washer and with the remaining three settings set to min settings. At the 22 min mark the washer started the drain pump and began a slow spin CCW of the wash basket. It took several minutes of pumping wash water back into the wash tub to trigger “nd” alarm. The washer indicated time stayed at the 21 min mark until the “nd” alarm triggered. 1st test; could you start a Quick Wash cycle with what you would consider a full wash load with the settings I mentioned and let’s see what the results are. I don’t feel you have a clutch issue with no dc/UC error codes to the console. I believe at this point that you have a drain restriction problem. I can’t explain why the washer completes the cycle with the wash basket empty at this point. The 2nd test, do you have a deep sink you can pump the wash water into and observe the stream output? The stream my FAV6800AWW will produce is about a 3” vertical column of water out of the drain pipe held over the deep sink with the drain pump running and no clothes in the wash basket. If you have a deep sink and a helper that can turn on the drain pump in service mode as outlined below we can compare your drain pump output to mine.
You can turn on the drain pump in Service Mode with the process below.
1. Enter Service Mode by pressing both the Enviro Plus and Spin Only keys simultaneously until the washer beeps.

2. Next you need to go into the Board Output Test by pressing the Delicates key; your display should now read “ot”.

3. Now press the Presoak key this will start the drain pump and it should begin to empty the tub.

You can press the Off button to stop the drain pump.
If the output stream is low we can troubleshoot the restriction starting at the Sump Cap Item 9 and work back toward the drain pump.
I’ll hang in there with you if you want to continue to troubleshoot the issue. Maybe we can get some suggestions from other forum members. Rich
The Service Manual for reference. Sears Parts Direct for reference.

May 12, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

F2 flashing on display screen washer won't continue cycle????


This means that the drain time has exceeded 8 minutes and the water valves have turned off. After 4 minutes the suds error is displayed then 4 minutes later the F2 error.
Potential causes
1.Check drain hose for kinks or cloggs
2.Check electrical connection at the pump and make sure the pump runs.
3.Check inside of pump for foreign objects
4.If none of the above fixes the machine replace the pump.

Oct 12, 2008 | Kenmore 46462 Front Load Washer

Not finding what you are looking for?
Maytag Neptune FAV6800AW Top Load Washer Logo

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...