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Hi, There is a problem with the lens....there is dirt stuck in it or it is out of calibration. Turning it on and off many times can fix it sometimes if it is a calibration issue or if it is just too tight to work properly...
After a number of tries, if it still does not work, then do not try to force it or do anything. Return it under warranty and get a different one... you got a lemon...
It sounds like your lens mount is cross-threaded. Have you gotten a lens off and looked closely at your camera lens threads. Are they crunched together. You may need to get your cameras lens mount replaced and check all your lenses and see if the threads aren't cross threaded. If a lens has bad threads, don't use it anymore.
Hey SleepyFairy, What it sounds like is that something sticky has gotten into the lens cover mechanism, and the only way to fix that is to have it repaired. If this camera is less that a year old it is most likely still covered under manufacturers warranty, and you should have it looked at by an authorized service technician to get it fixed. Sincerely, Allan Go Ahead. Use Us.