Question about Toshiba 42HP66 42 in. LCD Television

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Initial tv with no picture or sound

Power light on with no picture or sound

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After initial set up and download, TV is displaying a hand on power plug picture with a red circle and line through it and a refresh symbol in light blue next to it, what does this mean?


Hi! and Welcome to Fixya!

What you have on the tv screen is a warning sign that your tv is currently updating its software. A hand holding a power plug with red circle on it says do not unplug the tv while its running the software update. The usual time for the update to finish is 60 minutes. It may took more than 60 minutes if you have a slow internet speed. This is normal especially if you are running the software update for the first time during the initial setup. The next time tv performs software updates it will take shorter time.

However, if the updates took more than two hours, the tv may be frozen. You can unplug and plug it back in and start from the initial setup again.

On some rare occasion, the tv may not proceed with the initial setup. You may have to turn off your modem to complete the initial setup. when initial setup is done, connect your tv to network and run software update again.

Let me know if you still have other questions.

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1 Answer

Automatic screen blackout and No sounds


I presume you are unable to activate the on screen menu after the picture goes, if you can then heat for setup or initial set up and factory reset and see if that clears the problem.

My guess would be it needs a service engineer to look at it there may be a faulty part which fails shortly after power up. If by Off it is just in standby then try pulling the plug out for an hour to let it cool down then if that works do a factory reset to clear any software problems.

Hope this helps.........

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1 Answer

The picture will go black and the sound will go out. At the same time, the green power inicator will flash. Then the picture and sound will come back on for several seconds and then it will go out again....


My TV had the same problem. I called Sony yesterday and they told me to reset the TV. I did so yesterday, and it seemed to work. Here is the transcript with instructions:
Please turn ON the TV. While holding down the RESET button on the Remote control, press the POWER button on the TV. The TV will turn itself OFF, then back ON again. Release the RESET button.The TV will go thru the initial setup, and should work normal.

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1 Answer

Red light flashes on power switch, but no picture or sound on tv


tv will not power on. red light on switch blinks. power relay clicks, but no picture or sound.

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1 Answer

Red and green


It might have HD set on if you dont have HD on TV
the swich to do no HD is on the cable that hooks up 360 to to

Sep 23, 2008 | Video Game Consoles & Games

2 Answers

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You will not be able to service this at home. Most of the time there are failures in the scan amplifiers and or the power supply that cause the fault you are describing.

Jerry G.

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1 Answer

Lcd tv black but green power light on


If you're using a cable box , connect box to tv using component cable .

Jan 04, 2008 | iLO 3200 32 in. LCD Television

2 Answers

Picture and sound problem at 21" sony waga color tv


This is due to problem in deflection area and power supply section malfunction. Make one general service by technical person immediately to avoid major transformer failure problem. Since this is initial stage, the cost of repair is probably less.

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2 Answers

Initial dtv-171 tv/dvd


there is a box on the home of fixya.com that says enter yor zip code to find a repair man near you just follow the instructions good luck.

Apr 07, 2007 | Initial DTV-171 17 in. TV/DVD Combo

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