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Motor does not work

Makes a quiet purring noise when switched on. No suction, I think it is the carbon brushes

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Vacuum works quietly and well when using the wand attachment, as soon as it is lowered into 'floor vacuuming' position it makes a very loud noise but doesn't seem to lose suction.


Hi Ismaias, it's Jack at Dyson.

The issue you're describing sounds unusual. If you think the noise coming from the cleaner head and brush bar is excessively loud, you might like to follow the steps shown in the video below to make sure nothing is jamming or obstructing the brush bar:


If you're confident there are no obstructions, but your machine is still sounding much louder than it should be, please do not continue to use your machine. At this point, it would be best to contact the Dyson Customer Helpline directly so we can provide further assistance. If a repair or a replacement part is needed, we can also confirm if this is covered under your Dyson warranty.

When you have your DC50 to hand, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 22, 2015 | Dyson DC50 Animal Upright Vacuum Cleaner

1 Answer

Kenmore model 11628015700 suction motor won't run


Sometimes a motor will get a stuck carbon brush. Remove the motor from the machine and spray it around the carbon brushes with lectra motor cleaner. Do this outside FYI. This is a CRC product.
Next try hooking it up to a pair of leads, gator clips etc.. than you can plug into an electrical outlet to test it before reinstalling it. If it pops and sputters your motor is gone. PS Kenmore parts run 150 percent of outher brands so when you go to replace it maybe look at a manufactures brand directly. IF you can not disassemble the machine you can tap with medium force around the motor housing with a rubber mallet. Plug the machine in and turn it on while you tap the housing. Sometimes you will hear the motor come to life as the brush is knocked free.

Apr 12, 2014 | Vacuums

1 Answer

Bissell 6591 operating twice as loud as before.


Hey Mike! Excessive noise can be contributed to dirty filters or clogs. Here's a quick link to troubleshooting steps to assist you.

http://www.bissell.com/FAQDetail.aspx?id=1421&cid=ccsocial

Feb 03, 2013 | Bissell 6591 Power Trak Revolution Bagless...

1 Answer

I have the bissell pro heat turbo microban cleaner. It's about 2 1/2 years old and maybe used 8 times. The brushes do not work and it's not suctioning up the water. I've checked the belt on...


You already said it, so check the carbon brushes. Once it is no longer able to push the rotor or stator it need to be replace. Carbon brushes are customized at the machine shop, so you should bring it so that you have a sample of the brushes itself. Just be observant when disassembling the motor so that you put it back to exact place.
Thanks for asking.

Jul 13, 2011 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

My miele titan is not turning on when plugged in. i think it might be some sort of clog? but the electric head is working... help!


Wow!, that's not typical of a Miele, especially a new model like the Titan which has been on the market for less than 2 years. If I read this correctly, your power nozzle (electric head) is working, but the main suction motor is not. Thta's usually a sign that the carbon brushes in your suction motor are stuck or too short. Again, not a common problem with Miele. A clog could cause your machine to run hot from reduced airflow and then shut down until it cools, but it would shut the whole machine down, not just the suction motor.
Is your power dial, (located just forward of the main switch and cord retractor buttons) set to minimum? If so, you just might not be getting enough suction. If, after turning the dial to maximum, you still get no suction, then you should definitely take it back to the dealer you bought it from. You have a 7 year motor warranty and a 1 year warranty on all non-wearing components. If you bought your vacuum on the internet then you can go to www.mieleusa.com and search for a local dealer. There is a 'Dealer Locator' link on the left side menu.

May 18, 2010 | Vacuums

1 Answer

My Miele capricorn has started making an odd noise. It seems like something is blocking the engine. I've turned if off and on, and reset it and it still have the odd, almost loud barking noise. The power...


Greetings,

This is a major problem. The Miele vacuums motor should never make a loud noise, period. The way the motor is designed, it's quiet and should be quiet for the life of the motor. There are two motors on your Miele canister. One of the motors controls only the suction of the vacuum, while the other motor controls the power brush. Which one of your motors is making this horrible noise? You can tell this by removing the wands and power brush so that you just have the handle of the hose by itself. Now turn on the vacuum, do you still hear this noise? If yes, then this is a problem with your suction motor, and you need to bring this in to have an authorized Miele repair center take a look at it. The reason I say that is because you have a 7 year warranty on that suction motor, so if something is wrong with that motor, then this will be covered under Miele warranty. If it's the power brush motor that's causing the sound, this probably will not be covered unless the vacuum is under 1 year old. If it is the power brush, please just use the clarificaiton request here on Fixya and let me know, I'd be more then happy to try and walk you through diagnosing the power brush motor with you.

I hope this was helpful to you. If you did find this helpful, please be sure to click the thumbs up icon in the repair. I really appreciate it.

Chris J.

Mar 21, 2010 | Vacuums

1 Answer

How to change carbon brushes


You need to know that very seldom will new carbon brushes alone `FIX`a motor in todays vacuums as they are higher RPM than those of 30 years ago.
On a salvageable motor a good rebuild procedure will generally include repacking bearings, cleaning suction fans and reseating new brushes with an abrasive seating stone at low speed with a motor run in device with variable voltage

That said, I have not done a HENRY in years but it likely will contain a generic AMTEK Lamb type motor as it is sold as more durable vac.
On a traditional vac motor, carbon brushes are removed by releasing a clamp over the brush. The brush holder will have either a flag terminal on it where the wiring will disconnect from the side, or a flat flag terminal which slides into a pocket on the carbon brush housing.
. If you are going to the trouble of replacing the brushes, remove and inspect the old ones for wear and chipping. Also inspect the commutator surface on the motor where the brushes contact. If there are any curved gaps between segments, or if the com is worn like an apple core , you need a motor complete.
If the motor has simply worn to the point where a brush has stuck or worn to nothing, you may be bale to reseat the new brushes, however any evidednce of BLUE sparks or noise is not a good sign . Best of luck. Post back if you need more help

Nov 01, 2009 | Henry Numatic "" Canister Vacuum

2 Answers

Motor makes loud growling noise, no suction on model 270 i Miele canister style vacuum


Hi there SmartAlec from NelsonVacuums.com.au here. Unfortunately that normally means the motor has shot its bearings and/or its carbon brushes. I think it is time to purchase a new one. On the bright side there are some rreally great vacuums out there! If you want any help choosing a new machine send me a message. Happy Vacuuming :)

Sep 04, 2009 | Vacuums

1 Answer

When the vaccum is running the motor gets hot & smells & is very noisy.


Sounds like yu may have a clog, either in the inlet by the brush roll, or the hose. If the hose comes loose, see if there is suction there. If no suction then it is clogged. If suction, then the inlet maybe clogged.

Jul 22, 2008 | Dirt Devil Reaction Twin Cyclone Upright...

1 Answer

Kirby G5 - Stopped


The carbon brushes in the motor need to be replaced. Very IMPORTANT....... DO NOT run the Kirby anymore until you get this fixed. If you do, the armature will be in danger of being damaged. (and that part is expensive!) The carbon brushes are reasonably priced, and you can use this online guide to get to them and change them. It's a guide for replacing the power switch, but it will help you change the carbon brushes too. Hope I've helped...
Marci

http://reviews.ebay.com/REPLACING-THE-POWER-SWITCH-ON-ANY-KIRBY-G-SERIES-VACUUM_W0QQugidZ10000000003752018

Nov 07, 2007 | Kirby G5 Bagged Upright Vacuum

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