Question about Citizen Televison & Video
Have audio (sound) but video (picture)
Posted by Anonymous on
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Posted on Jan 02, 2017
I have LNS4692D. Returned from vacation, turned tv on - no picture. Tried turning tv off for 4 hours- nothing. Symptoms are: tv is on - no picture , just sound; menu doesn't show, volume bar doesn't show;E.Saving is working - the backlight is changing from lighter to darker.
Found this website and ordered T-con, otherwise known as the LCD panel driver board, p/n# Bn8101286a ( thanks premtech) from partstore.com for $124. Part number BN81-01286A A/S T-CON Board.
1.Remove plastic cover. There is an arrow for each screw that needs to be removed. Make sure to unscrew pins next to VGA port. I've spent some time trying to figure out what else is holding the plastic panel until I found this pins.
2. Remove big metal shield in the middle of tv that is covering main components. This shield is being held by small black screws all around it.
At this point you will see cover of T-CON. Here is the picture
http://www.avsforum.com/avs-vb/attachment.php?attachmentid=118863&d=1220531321 (thanks ldac9). Do not attempt to remove that cover yet. Proceed with a next step
3.Remove metal panel that holds main components. Locate big chrome screws that have arrows pointing to them and unscrew them. Remove 2 more screws on the bottom of the panel that holds it together with a box for cables. At this point the main panel will be lose
4. Carefully start lifting the panel. You will see that there are connectors going from components on the panel to components on the lower panel and T-CON. Carefully unplug these components and raise the main panel.
5. Remove 4 screws that holds T-CON cover. Pull the cover so that T-CON is completely exposed. The cover is connected by thin alluminum , don't hesitate to pull it , but don't rip it out.
6. Once T-CON is exposed you will see 2 red ribbons. I've spent some time to figure out how unplug those from old T-CON board. Here is the suggestion. Don't try to pull it out. All you need to do is to lift small plastic lever that is part of a connector. Then ribbon can be slided out. If not sure what to do, see how this is done on the new T-CON. It has a principle of buckle on airplain safety belts.
7. Remove old T-CON and install new you.
8. Follow reverse order.
I've never fixed TV before , but this was totally successful project.
Posted on Nov 19, 2008
I called Verizon and exchanged my STB from a QIP 6416 to a QIP 7216 and it solved the HDMI audio problem. This looks like the fix.
Posted on May 13, 2009
when ours went the repair man went over boards on back with magnefying glass and replased 2 capacitors that had blown £20.00 he charged us
Posted on Jun 19, 2009
SOURCE: I have an LG TV
There are two things that I can suggest.
1-Test your optical cables to make sure they a good on a known working source because they are very fragile and break very easily.
2-Try to eliminate the use of optical output from tv to receiver. There may be a problem from the HDMI to optical conversion at the tv. Instead, try running the audio directly from the source to the receiver, and let the tv deal with video input only.
Hope this helps,
Posted on Jan 07, 2011
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