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Where to get michley parts since plastic molded piece that holds bobbin molded incorrectly never able to use, no 800 # or # of any sort and email address is invalid

Molded piece that holds bobbin appears to be not molded correctly never been able to use machine they have no phone # whatsoever and their email address for support is invalid. The bobbin holder piece is supposed to have 2 little hooks that face each other, at least according to the one picture i could find and only has one and have never been able to use the machine and they have absolutely zero support from what I can find. If you have any info it would be appreciated.

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Posted on Jan 02, 2017

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SOURCE: The instructions about refilling and reinstalling bobbin are unclear in the manual for a Michley Tivax model LSS505, where can I find clear instructions? I can't get the bobbin thread started.

You might try checking out some of the sites here:

Quick Start Guide for Sewing Machine LSS505


Posted on Sep 19, 2016


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I released the bobbin case to get bunched up thread out now need a diagram of how it goes back together,,I have 2 loose pieces

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I assume you actually mean the metal ring that holds the small round case that the bobbin itself sits in. There are usually two arms that swing in to hold that larger metal ring in place and then there is a plastic and metal piece that sit behind the large metal ring. fit the plastic piece that may look somewhat like a scoop next to the metal piece that usually has the post the the bobbin fits onto and has a quite sharp tooth on it. The metal ring then goes on to hold those two pieces in place and the two arms swing in to hold the metal ring into place. The bobbin or bobbin case now can be put back in. Hint on metal ring placement: they almost always have a notch that goes at the very top where the arm on the bobbin case sits in when it is in place. You may find it easiest to do this with the machine laying on its back so you don't have to have 4 hands to hold everything in place while putting everything back in.
Good luck!

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Update:  Today I took my machine in to get serviced - they replaced the metal bobbin I was using with a plastic one, that was a little less rattley inside the bobbin case, replaced the needle with a new, universal one, and changed out the thread with something a little higher quality.  They also adjusted the spring holding the bobbin case slightly, and now it seems to work fine.  I'm not sure how long it will last, but for now I'm good.  

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