Question about GE Monogram ZISS420NRSS 42" Built-In Side-By-Side Refrigerator (ZIS-S420NRSS, ZIS S420NRSS)

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Ice in freezer and warm refrigerator Zisb48dyb

We have had multiple problems with our GE monogram refrigerator model Zisb48dyb with built in ice maker and dispenser. The first inkling of a problem is a warming refrigerator then ice in the freezer on top and right side on common wall with the refrigerator. Then freezer warms up to above freezing. The GE technician said this is a technical flaw with the unit. The drain tube ices up and the solution is to unplug refigerator and let it warm up for 3 days to unfreeze the tube. They said there is no other solution. This is happening every month or so now and seems that this should be repairable for a $9000 refrigerator. Need some help here or to reengineer the drain tube as apparently i t is embedded in the wall of the refrigerator.

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  • GE Master
  • 842 Answers

Hi,

If I remember correctly, GE had a issue with the drain pan as it would clog or restrict and back up in the freezer and in the air return (hence, water under crispers if refer section). GE has a repair kit for this and they have also changed the drain hose to prevent self restricting as it leaves the freezer. This part is an Icing kit part# WR49x10021, this comes with complete instruction as to what your changing and why. This should solve your drain and water problem, if this is what your issue is. I hope this was helpful.

Posted on Mar 31, 2014

  • majorbean Apr 01, 2014

    It may be a temperature sensor (thermistor) problem. Try the following link to a video: http://www.appliancepartspros.com/ge-tem...

  • majorbean Apr 01, 2014

    oops. I forgot to say that I followed that video but the thermistor was NOT located where they said it was. Instead, it was under a plastic vent that was on the cmmon wall that separates the freezer from the refrigerator. The vent just pops off and exposes the thermistor. Cost of thermistor: $14 from local vendor and $9 on line. THere is another temperature sensor that sits on the evaporator coils in the freezer compartment. If you have easy access to these coils, then could try replaceing that thermistor as well.

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k_killigrew
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SOURCE: My GE Monogram side by side built in refrigerator will not freeze ice or keep food frozen. It stays just under the freezing temperature. The refrigerator portion seems to work. Can anyone help?

its possible that its either short of gas or the little fan motor in frezzer/fridge is not working,but if its only making ice now and then its sounds like a gas shortage

Posted on Aug 28, 2012

  • 1 Answer

SOURCE: hi. I have a GE Monogram refrigerator/freezer

I have zfsb26dnd and it does not freeze or cool ther refigerator

Posted on Oct 13, 2012

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