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It is always best to call and speak to a real live person, when ever dealing with charges, credit cards, etc. And a membership in Prime, counts as a need to talk to a real person.
If you call the general help line, please note you will need to answer a series of questions to verify your identity.
Toll free: 1-888-280-4331
International: 1-206-266-2992 --- charges may apply
So, when you call...
get the full name of who you talked to
the dept they work in
any reference, claim or ticket number associated with the ph call.
But if you would rather not call, you can:
Login to your PRIME account
Enter your logon ID, then your password
scroll to the top of the page & press on "Help"
up by your name Neil's amazon . com, go to the right
scroll to about the middle of the page, right side column
"Hover" over Recommended topics then
slide over to the right to click on...
Cancel your Amazon Prime membership
then click on the active link...
Manage Prime Membership
On the right side column scroll down to either...
End membership - if you have been a member
or Do Not Continue - if you are still in the Free Trial
To cancel your Netflix membership:
- Go to netflix.com and log in
- Once logged in, go to your name in the top right and then click "Your Account"
- There is a button right under Membership & Billing to cancel your membership.
Sign out of Bonnie's account by clicking the avatar in the upper-right then clicking "Sign out." Sign in to Merlin's account, then click the "Close account and delete all services and information associated with it" link. If you need help signing in to Merlin's account, click the "Need help?" link on the sign-in page.
Cancel Your Amazon Prime Membership
You can cancel a paid or free Amazon Prime membership in the Settings section in Your Account.
To cancel your Amazon Prime membership:
Go to Manage Your Prime Membership.
Do one of the following:
To cancel a paid Amazon Prime membership, click End membership.
Note: Paid members who haven't placed an Amazon Prime eligible order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order.
To cancel an Amazon Prime free trial, click Do not continue.
Note: If you don't cancel your Amazon Prime free trial, you will be automatically upgraded to a paid membership plan at the end of the trial period. You can find this date listed on the left-hand side of the Manage Your Prime Membership page.
Hi Patricia, Are you sure you are entering the right user name and password. If you doubt this you should use the forgot password link and reset the password. And that ways with the new password you can get your facebook page. I hope this helps :)