Question about Water Heaters
The control knob to light the pilot light won't turn to the necessary off and pilot positions to light the pilot light.
Jennifer, the instructions posted by Rheems on the heater are wrong. You must first rotate the dial clockwise, use force (in our our case) to get the pilot to its position. The folks at Rheems are nuts not to check their instructions before printing them and plastering them on their hot water tanks. Disgraceful, period.
Posted on Jan 03, 2015
The instructions for some valves specify pressing the knob down while rotating it to the desired position. This is a safety measure.
Posted on Mar 30, 2014
Testimonial: "This was exactly the problem...my husband said he tried that already after I had suggested he do that...but then I tried it...and that was exactly the issue. Guess it just takes a little finesse. Hah! Thank you for your assistance"
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Posted on Jan 02, 2017
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it is important to turn off
the gas supply to the water heater at the manual gas shut-off
valve. This valve is typically located beside the water heater.
Note the position of the shut-off valve in the open/on position
then proceed to turn it off.
2. On the lower front of the water heater locate the combination
gas control valve/thermostat. Depress and hold
the lock tab located under the gas control knob on the right.
Rotate the gas control knob on the combination gas control
valve/thermostat clockwise until "OFF" aligns with the mark on
the front of the gas valve. Once the gas supply has been shutoff,
remove outer door. 3. Using a 1/4" nut driver or socket loosen the two screws securing
the manifold door assembly until they are free. Do not
totally remove the screws and plastic retainer washers from
the manifold door. The screws and retainer washers will be
needed to reattach the manifold door. 4. In this step, the thermocouple, manifold tube, pilot tube and
igniter wire will be disconnected from the combination gas
control valve/thermostat. Using a 7/16" wrench
disconnect the thermocouple (left-hand thread) and pilot tube
(right-hand thread). Using a 3/4" wrench disconnect the manifold
tube (right-hand thread). Carefully pull the igniter wire from
the igniter button.
5. Grasp the manifold tube and push down slightly to free the
manifold tube, pilot tube, and thermocouple from the combination
gas control valve/thermostat. when installation is complete and gas is back on, You should be able to relight the pilot and the functionality of your gas hot water heater should be restored.
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