Xerox Phaser 7400/DXF Laser Printer Logo
Jeff Stamper Posted on Mar 30, 2014

I have tried using a new fuse to cause an imaging unit to reset on a Phaser 7400 but the fuse will not blow.

I have also performed a reset from the hidden menu. The black imaging unit count was reset to zero but the machine is still saying to replace the imaging unit.

1 Answer

ERNESTO

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Mar 30, 2014
ERNESTO
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Sep 20, 2013
Answers
1
Questions
0
Helped
300
Points
2

If the unit is remanufactured or if you know how, you will have to disassembly the imaging unit and replace the fuser that blowns or simply just solder it. http://www.uninetimaging.com/downloads/technical/xerox/english/Xerox_Phaser_7400_Reman_Eng.pdf
Graphic 27.

Testimonial: "Thanks for your quick response. I have tried using 62ma fuses connected to the rear imaging unit contacts and it wont blow. I wonder if the "Top door open" message is causing a false reading. The printer was operating before the message appeared to replace imaging unit. After that I can't get the message to go away and also the "Top door open" appeared."

  • 1 more comment 
  • Jeff Stamper Mar 31, 2014

    A new development. While in service mode I checked additional sensors and

  • Jeff Stamper Mar 31, 2014

    the "top door open" message appears even while the door is shut. Also while looking at the printer within a browser the "Top door open" is displayed, not "replace black imaging unit."

  • ERNESTO Mar 31, 2014

    Top door open leads to a faulty sensor in that door. Every door has a sensor to read uf the door is open or not. Please check the connections or damage in the interlock switch. Check chapter 8. page 129 on Service Manualhttp://www.hpitechnologies.com/files/740...

×

5 Related Answers

Anonymous

  • 2072 Answers
  • Posted on Mar 06, 2008

SOURCE: Xerox phaser 7400

There really isnt an easy way to do that.
The transfer belt assembly starts off with a fuse on it to blow immediatly on install, and a counter that is internal so that it will end of life and have to be replaced. It's really not a convience counter but an obsolence counter.

Ad

Anonymous

  • 208 Answers
  • Posted on Dec 07, 2007

SOURCE: Black Imaging Unit

If the machine calls for a new unit, a new not used cartridge must be installed to clear the message

Anonymous

  • 37 Answers
  • Posted on Dec 04, 2008

SOURCE: Technical Black Imaging Unit Replaced,Error message still shows

These units are automatically reset with a fuse. When you put the imaging unit in it will completes a connection which resets the count then simultaniously blows the fuse. Sometimes the fuse blows before the reset, which is what it sounds like happened here. The machine should print normally but the error will persist until the unit is replaced with a new one. Is the the imaging unit an OEM unit or remanufactured? Whoever you got the unit from should replace it as defective free of charge. If it is OEM you might have to go through Xerox to get it replaced. I don't know if the Big Box stores will.

Anonymous

  • 4 Answers
  • Posted on May 13, 2010

SOURCE: Reset counter on Xerox Phaser 8200

You can buy a kit to refurbish your reset counter for $20.00 including shipping at http://skyforms.netfirms.com/cgi-bin/phaser.cgi . It adds 45,000 copies to the counter. Also, a guy on ebay sells the kit already reset for 32.95 plus shipping.

Anonymous

  • 57 Answers
  • Posted on Jan 22, 2011

SOURCE: Xerox phaser 7760 saying "non-phaser imaging unit"

There is a snippet on the Xerox website to solve imaging unit recognition problems, link below. http://www.support.xerox.com/support/phaser-7760/downloads/engb.html?operatingSystem=winxp&fileLanguage=en_GB Usually this problem only occurs if the NVRAM has been reset or the engine board has been replaced without backing up the NVRAM. You can download the snippet to your printer through Centreware or by downloading the 'File Downloader' utility from the same page above.
Hope this helps.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Xerox Phaser 7400 U28 error message

The Service manual says:


The Drum Phase Sensor for the named Imaging Unit indicates that the drum is out of position.


Initial Actions:

Reseat the indicated Imaging Unit.
Cycle the printer's power.

after these steps it gets a lot more detailed and you would need to be an experienced tech to understand everything and follow the steps within a timely manner, if reseating the cyan imaging unit doesn't fix the problem, then you will have to call for service.

Hope that helps

Christopher
0helpful
1answer

Xerox Phaser Printer has an error message cyan imaging defected, the unit was replaced with a new one, still getting message

There is a list of different parts that can be causing this error.

The first one is if its not seated properly. You can take it out and put it back in to make sure it is seated. Having bought a new one means that this is the only simple solution to this problem.

Here are the different parts that may need to be replaced as per the service manual states:

the imaging unit sensor board
the CTG0 harness
the engine control board
imaging unit motor
the lift uplink
the motor driver board
the low voltage power supply

!! that't a lot of possibilities and there are a series of electrical and mechanical tests that must be performed. You will have to call for service. Unless its seated incorrectly.
0helpful
1answer

Xerox phaser 7400 giving error - replace imaging unit- what solution now?

Did it specify a color you should replace? The machine has 4 image units (CMYK) each with a different part#. Replacing them is easy, no tools required. Open the top door, lift out the entire image unit, move the toner over to the new unit, and lower the image unit. Here are the part #'s for the 7400 for each color. Iteminc.com has these online.
C - 108R00647
M - 108R00648
Y - 108R00649
K - 108R00650
Good luck, hope this helps. Thanks for using FixYa!
1helpful
1answer

What is error code 941 on a Xerox Phaser 7400?

www.support.xerox.com -phaser 7400- support -fault code-941 says cyan or magenta toner failure, but the solution says to
1. remove & reinsert the cyan or magenta imaging units.
2. replace imaging units .
check out the site to see if helpful
0helpful
3answers

Xerox phaser 7400 replaced yellow toner, but still getting replace toner error. I've reseated it twice, reseated the imagining unit and tried turning it off.

You can try do a NVRAM reset. If after that you still have the error message then I would tell you to contact the Xerox team as you might have a wrong consumable (defected/wrong CRUM) information.
NVRAM reset: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=36,E=0000000002092637520,K=9394,Sxi=5,Case=obj(3085)
3helpful
2answers

Technical Black Imaging Unit Replaced,Error message still shows

These units are automatically reset with a fuse. When you put the imaging unit in it will completes a connection which resets the count then simultaniously blows the fuse. Sometimes the fuse blows before the reset, which is what it sounds like happened here. The machine should print normally but the error will persist until the unit is replaced with a new one. Is the the imaging unit an OEM unit or remanufactured? Whoever you got the unit from should replace it as defective free of charge. If it is OEM you might have to go through Xerox to get it replaced. I don't know if the Big Box stores will.
0helpful
1answer

Xerox phaser 7400

There really isnt an easy way to do that.
The transfer belt assembly starts off with a fuse on it to blow immediatly on install, and a counter that is internal so that it will end of life and have to be replaced. It's really not a convience counter but an obsolence counter.
0helpful
1answer

Black Imaging Unit

If the machine calls for a new unit, a new not used cartridge must be installed to clear the message
Not finding what you are looking for?

310 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...