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The volume on the tv at 100% is not loud, and I am not sure if there is a way to turn up the volume on the tv or through the HDTV cable box

The remote control for the cable and for the tv both are at full volume, yet it is not loud.

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There is something wrong with your cable box. Call the cable provider and they will walk you through setting it or do it remotely. They will not charge you for this.

Posted on Apr 13, 2014

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Tv volume too low


Sometimes there is a volume on older cable boxes. Unfortuanately adjusting the volume can be a chore because most cable remotes are volume locked to the TV input. You can try and press the cable button on your cable box remote and see if the volume will adjust, if not I would call your cable company and see if they can help, and possibly replace the box. Usually you can take the box to a store for your provider in the area and they can swap it out.

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If you have the tv signal coming from the cable box, then check the settings for your cable box. if not check your owners manual.

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On the TV-use your finger to adjust the volume level, about midway, then use the remote to shut off the tv, then turn on tv with remote. Volume level should be better! If still not loud enough...using your finger on the tv...turn up volume & repeat remote steps.

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Take the batteries out of both the remotes and then try to turn the TV on with it's On/off switch built into the TV.
If it turns on and the volume stays the same, then it must be an issue with one of the remotes.
If the tv turns on and the volume ramps up to max. Please check if volume knobs/buttons on the tv itself to see if they are sticking.
If they aren't, there is something wrong with one of the boards in the tv of course. This sure should be something a Sony Service Shop can fix. I don't think it will be expensive. Maybe a $100 to $200 repair if they do the work.
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I have a Samsung 46''B6000 tv hooked up to a samsung Blu ray player B-1590 via HDMI cable. During the course of watching a BR disc, the volume had to be increased all the way up to 100 (max), to be able to...


This happens on our samsung too with some dvd's.
It is not the tv's fault (in my case) but have to turn the volume button on the dvd remote up full first then adjust from the tv remote as required.

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I encountered the same thing using the HDMI interface on my new TWC cable box (Motorola DCX-3200). After a little bit of research, I finally fixed it by changing the digital audio mode in the cable box using this procedure:

1. Be sure the TV is on and connected to the cable box.
2. Using the cable box remote turn power OFF.
3. Immediately press the MENU key on the remote. The USER SETTINGS menu should appear on the TV screen.
4. Select the ADDITIONAL HDMI SETTINGS >>> menu item.
5. The ADDITIONAL HDMI SETTINGS menu will appear.
6. Scroll to the AUDIO OUTPUT item and select this.
7. Change the setting from AUTO to L-PCM.
8. Return to the main page
9. Using the remote, cycle power OFF.
10. When the cable box is turned on again, you should be good to go.

I realize these instructions are specific to the DCX-3200, but there may be a similar setup option available in your cable box as well.

The problem here is that the cable box is by default configured to use Dolby Digital audio, which requires an additional 10dB of headroom to deal with the boosted LFE channel. If the cable operator hasn't taken pains to set the system up correctly (and most haven't, apparently), the digital audio level sent on the HDMI interface will be approximately 11dB down from normal analog line levels on the HDTV channels. Changing to straight linear PCM sets the TV receiver audio level on the HDTV channels to match the levels on the non-HD channels.

The only problem with this fix is that if you intend to feed a Home Theater receiver that uses Dolby Digital processing with the cable box output you will lose the Dolby encoding feature and be forced into straight 2-channel stereo. For a simple installation like mine where I'm just feeding the TV, this fix works fine. If you have a more complex setup that takes advantage of Dolby Digital features (when it's available in program material), you may have to live with the problem.

For a technical reference on why this happens, see http://www.megahz.com/specimages/Dolby/LM100%20Cable%20App%20Note%2011-05.pdf

Hope this is useful.

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I found that the problem was also with my HD box. I was able to turn the volume up on the box.

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I had the same problem and had to fix with a work around. I take the audio directly from my cable box and pipe it in to an external 'theater in a box' system.

Do you have a universal remote code?

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