Question about Canon PIXMA MG5320 All-in-One Printer

1 Answer

Mine says "Inner cover is open. Close the inner cover and select 'ok'"

Its buuging me alot.

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  • 435 Answers

Perhaps you just need to press the door closed more firmly, or check for something caught in the door. Sometimes a stray bit of paper in the wrong place causes problems.

Posted on Mar 30, 2014

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Posted on Jan 02, 2017

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SOURCE: When attempting to print, I

Are you looking at the canon error window picture that show up on your monitor: It is the front inner flap you see after you open up the two top "covers". I forgot I opened this one looking for a paper jam. The printer cartridges would not even move to the front with this flap opened. After I closed the inner flap it all works (after opening and closing the top two "covers" many times!

Posted on Jun 19, 2008

IrishDruid
  • 2712 Answers

SOURCE: problem with my Canon Pixma MP500

Try a hard reset first: Unplug the printer from power source and PC, wait about 5 minutes and replug. Should the issue recur, then the cover sensor is probably faulty. That is the reason you are getting this error repeatedly. The only solution is to send the printer in for servicing and get the sensor repaired/replaced.

In any case, here are the steps to close the inner cover:

1. Press the Open Button (1) to open the Paper Output Tray (2).
29fe701.gif
2. Raise the Scanning Unit until it stops.
054151a.gif

3. Close the Inner Cover
affc9ed.gif

4. Now close the Scanning Unit.
d15f9de.gif

You can also try reinstalling the printer software along with any patches, updates, etc from the Canon website. Make sure you uninstall the existing software first though..

If neither works, then its time to take the printer in for servicing. You could try to contact them by phone first:

  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
  • The location of the ASF nearest you for carry-in service at 1-800-828-4040
  • Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
  • Technical Support for Customers in Canada at 1-800-OK-CANON
Hope that helps!


Posted on Jul 03, 2008

  • 4 Answers

SOURCE: Canon Pixma MP600 Printer continues

I had the exact same problem with my brand new MP610, and I finally just turned it off and back on. That appears to have worked.

Posted on Sep 07, 2008

  • 5 Answers

SOURCE: my mp600 keeps saying close inner cover-which is closed

I had the same issue, turning off didn't solve it.
There's a plastic flap the width of the print tray just inside that I flipped up and it solved this problem. It is directly in front of the ink tanks. I'm assuming we flipped it down and forgot about it. It seems it needs to stay up, although you wouldn't notice it when it flips down when you close the top, as it closes just fine with it down. It's easy to overlook. This took me a few hours to realize.

The top of the flap has a half circle cut out of it in the middle.

Posted on Dec 18, 2008

MIlfordPrint
  • 90 Answers

SOURCE: inner cover is open

Hi there.
There have been hundreds of complaints about this problem. You can download a driver AND a user manual from the first link listed below. The second link will take you to a really great site for your printer.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

http://damnprinter.com/96/tray-guide.html

Posted on Aug 03, 2009

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1 Answer

Pixma 4250 printer 6 yellow flashes


Hey Gary.

The error code is for the inner cover that needs to be close.
1841 *2/1846 *2 Orange light blinking 6 times Description:

The inner cover is open.
Resolution:
  1. Close the inner cover.

    innercover_tcm13-1070771.jpgThe above picture shows the inner cover.
  2. Press the [Resume/Cancel] button on the device to continue printing.

Nov 10, 2013 | Canon PIXMA MX320 Color USB InkJet Printer

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Problem with my Canon Pixma MP500


Try a hard reset first: Unplug the printer from power source and PC, wait about 5 minutes and replug. Should the issue recur, then the cover sensor is probably faulty. That is the reason you are getting this error repeatedly. The only solution is to send the printer in for servicing and get the sensor repaired/replaced.

In any case, here are the steps to close the inner cover:

1. Press the Open Button (1) to open the Paper Output Tray (2).
29fe701.gif
2. Raise the Scanning Unit until it stops.
054151a.gif

3. Close the Inner Cover
affc9ed.gif

4. Now close the Scanning Unit.
d15f9de.gif

You can also try reinstalling the printer software along with any patches, updates, etc from the Canon website. Make sure you uninstall the existing software first though..

If neither works, then its time to take the printer in for servicing. You could try to contact them by phone first:
  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
  • The location of the ASF nearest you for carry-in service at 1-800-828-4040
  • Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
  • Technical Support for Customers in Canada at 1-800-OK-CANON
Hope that helps!


Jul 03, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon MP830 printer giving error message "inner


If the inner cover is open when starting normal printing,close it before pressing [OK] on the machine.Do not open or close the inner cover when printing.This may damage the machine.

Jun 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

What does it mean when the alarm window says "inner cover is open"?


Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.

Nov 28, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

The inner cover (flap in front of cartridges) is closed but the following sign keeps reappearing "inner cover is open. Close the inner cover and press ok".


When the message shows means inner cover sensor is faulty so it cannot detect inner cover state correctly. Try to clean the contact sensor with contact cleaner is good idea since it sometimes an oxidation occurs. Many times I success fix the problem like this.
Regards,
PrinterClinic

Jan 03, 2010 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Getting "inner cover is open" message


The inner cover is a flap on the inside in front of the carriage when it is at rest when the cover us open. You had to flip the inner cover down to access the ink cartridges.
Open the cover. The inner cover is in the center and need to be flipped up.
Good luck.

Dec 04, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Inner cover is open


Hi there.
There have been hundreds of complaints about this problem. You can download a driver AND a user manual from the first link listed below. The second link will take you to a really great site for your printer.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

http://damnprinter.com/96/tray-guide.html

Jul 31, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

CD printing error 'inner cover is open'


Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
moz-screenshot-1.jpg
Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.
I hope it helps!!!
moz-screenshot.jpg

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2 Answers

When attempting to print, I receive an error message which states "Inner conver is open. Close the inner cover and press OK". However, the inner cover is closed...? I have opened and closed...


Are you looking at the canon error window picture that show up on your monitor: It is the front inner flap you see after you open up the two top "covers". I forgot I opened this one looking for a paper jam. The printer cartridges would not even move to the front with this flap opened. After I closed the inner flap it all works (after opening and closing the top two "covers" many times!

Apr 16, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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