Question about Nikon CoolScan Office Equipment & Supplies
I am running windows 7 64 bit pro. And my scanner appears to have stopped working. It is recognised as being there but I am told that the scanner is not ready and to insert film. I have tried to do this but nothing happens. It will not load the film. Neither will it scan a slide. I am again told that the scanner is not ready. Everything was fine when I used the scanner the last time. I am using the latest version of vuescan to run the scanner. Any idea?
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Posted on Jan 02, 2017
SOURCE: nikon 8000 film scanner problem
I If you use nikon scan you get a different error warning Update nikon scan and also gdiplus.ddll update from thre nikon web site. It worked for me.
Posted on Jul 27, 2008
SOURCE: No option to scan Film Negatives
In order to see these options, you must have the Film Adapter Unit (FAU) attached to the scanner. The FAU is designed to scan in 35mm film, either positive or negative. The scanner has no options to scan in mounted 35mm slides.
Does the scanner work for scanning at all? If not, you may have a communication problem between the computer and the scanner, i.e., the computer doesn't know how the scanner is configured so it doesn't show the options. If it's a communication problem, check for any other USB devices that might interfere with communication. Especially, some printers seem to take over communications. Try disconnecting all other USB devices (except keyboard, mouse, etc.), reboot, and see if the situation corrects itself.
Also, try the online troubleshooting database for this model at this link.
Posted on Sep 30, 2008
SOURCE: Cannon 4400F Scanner
I had the same problem with about 1 out of every 16 slides when I first got the scanner. The only way I found around it was to rearrange the slides and try again. I started scanning through the ScanGear software instead of Canon Toolbox, and haven't had that problem since. I've scanned about 6,000 slides and negatives so far.
Posted on Apr 06, 2009
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