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I'm going round in circles trying to log on to Hotmail. They've sent me a code to my alternate e-mail and for some reason I can't access that either? Help!

They have sent a Security Code to my alternate e-mail and now I can't access that either - I've forgotten that password and they said they would send me a new password to Hotmail....which won't let me log on without the code they've sent to my alternate e-mail. I'm dizzy going in circles and getting thwarted at every turn. Can you help me clear this logjam?

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  • 678 Answers

What a mess.
you can reset by going to alternate email (try recovering password to that email and get into that) or by answering security question
- don't tell me you don't know the answer to that is also.

Posted on Mar 31, 2014

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Posted on Jan 02, 2017

tomas_and_ju
  • 1824 Answers

SOURCE: when i go to my hotmail account and try change my password it will not show any information about changing it it just remains blank

Please do upgrade to outlook.com and then try changing your password, upgrade to outlook.com experience by clicking on Settings- Upgrade to Outlook.com

Posted on Feb 24, 2013

SOURCE: how do I change old email address to send code to

try this tech support
1-855-383-7242

Posted on Nov 01, 2013

  • 102366 Answers

SOURCE: FORGOT HOTMAIL PASSWORD

On the Hotmail sign-in screen, click the "Can't access your account?" link.

Posted on Feb 12, 2014

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When I put in my e-mail password it comes up invalid


Email providers such as Hotmail, Yahoo! and Gmail make it easy for email account holders to request an old password.
You must know your complete email address and have an alternative email address or cell phone number where a confirmation code can be sent.
If you cannot get your password back, your email provider will delete the old one. You can then create a new password.
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Find the sign-in section on the main page of the website.
You will see one box for your email ID and one for your email password.


Click the link that says, "Forgot your password?" if you're trying to recover a password belonging to a Hotmail email account.
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Check the circle indicating that you need to recover your password.
A page under the heading, "Reset your password," will appear.

You'll be asked to enter your email address.
Enter the characters in the picture box to confirm that your request is authentic. Email providers such as Hotmail, Yahoo! and Google employ this security feature to stop automated programs from illegally accessing email accounts.
Click "Continue."
Confirm your cell phone number or alternate email address, which the email provider will use to send a confirmation code.
Do not exit from this page.
You will need it later.

Go back to the page where you confirmed your cell phone number.
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Enter a new password, if requested, or sign in using your old password, which will appear on screen.

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I forgot my password on my yahoo mail


Hi penlih

FORGOTTEN YAHOO MAIL ACCOUNT PASSWORD

When you set up an e-mail account with free public e-mail services such as Yahoo! Mail, Hotmail/Live or Gmail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.

Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo! Mail e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.

To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.

Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.

In that event, however, there is nothing to stop you opening another Gmail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Thanks for using FixYa.

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Yahoo locked me out cant remember my password HELP


Hi James


YAHOO MAIL ACCESS PROBLEM


When you set up an e-mail account with free public e-mail services such as Yahoo! Mail , Hotmail/Live or Google Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.


Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.


To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.


Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.


In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.


If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.


Thanks for using FixYa.

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I want login in my yahoo mail


Hi adelmater

YAHOO MAIL ACCESS PROBLEM

When you set up an e-mail account with free public e-mail services such as Google Mail, Hotmail/Live or Yahoo! Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.

Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.

To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.

Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.

In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Thanks for using FixYa.

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Hi Satish

YAHOO MAIL ACCESS PROBLEM


When you set up an e-mail account with free public e-mail services such as Google Mail, Hotmail/Live or Yahoo! Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.


Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.


To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.


Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.


In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.


I hope this helps.


If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.


Thanks for using FixYa.

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2 Answers

I cannot sign into my email acount on Hotmail, I changed my password several times a few weeks aho and now I cannot remember which password I used and I can' t get on no matter what I do.


Good Afternoon, Randtrdh:

When you set up your Hotmail account, you were asked to set an alternate e-mail address just in case this happened. On some scrap of paper you may have the correct information, or you may have sent a friend (or yourself) an e-mail from the new address to announce your move. You can also look in the alternate address, or mail sent on your Outlook or Windows Live Mail (if you set it up) with the account information.

Now you know the hazards of memorizing "stacked" e-mail addresses. But if you used the address even once you can save that account. Otherwise, chase down the post-it or envelope back.

Good Luck!

Chr

Jun 13, 2011 | Computers & Internet

1 Answer

I cancelled my hotmail acct. and mistakenly ask to send mail to my g mail acct. Now I am getting all mail from hotmail to g mail. I want to cancel the sending of my hotmail e mail to g mail and just close...


You can't cancel it, it will remain forever there. Go to it once more and change what you did before then set a new rule: all mails there go directly in the spam folder. Then just stop logging into it - after 6 months of inactivity it gets archived and it will no longer accessible for anyone but you, if you will want it back sometime in the future.

Mar 12, 2011 | Computers & Internet

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