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Samsung cell phone, I can not hear others

I can not hear anyone I dial on my samsung cell phone. They can hear me ,but if can not even hear the phone dialing! Help!

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  • Contributor
  • 35 Answers

To locate your problem follow these steps:
1) Call your friend with your samsung. Try to activate speakerphone.
2) If you can now hear your friend on call, then your samsung EARPHONE needs replacing.

3) If you still cannot hear your friend, please adjust call volume (when making call) to see if device volume was turned down

Posted on Mar 30, 2014

  • Aaron Simms
    Aaron Simms Aug 18, 2015

    I have the same problem if I switch between the loud speaker on the phone I can hear the caller however when it goes back to bloothooth the sound goes off again..Grrrrrrr, sick of this damn thing, thinking of ripping it out altogether.. If you find out a fix please let me know.. thanks, Aaron

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this is a device issue the vocoder has gone out on it the the vocoder allows other people to here you kind of like a microphone, if you take it to a service and repair center they may be able to replace the part

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www.phonefreedomjamaica.net

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