Question about Samsung Refrigerators

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I have a samsung cool n cool american style fridge freezer with two tabs on the front. One for cool water and one for ice. The water works perfectly but no ice is being made to fill the bucket, why is

The lever arm that sits just inside the ice box is down, it is just not making ice for some reason yet I get proper water flow from the drinking tab?

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If the refrigerator water dispenser (or ice) is not working correctly the water supply tube(s) may be blocked. This will be difficult to track down. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Next it could be the water valve that sometimes has twin valves for ice and water combined (this is most likely the culprit) , third is low pressure into the line (bad main valve) or clogged filter... you need about 20psi for function. Last is the door switch (try this first), when the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on or may just dispense one item. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.

Posted on May 17, 2014

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