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It is understood that your AOC monitor is not working, you had followed troubleshooting steps like connecting VGA and Power cable from monitor to computer and the monitor panel light is ON but still no display. You have tried connecting another monitor and it is working fine, so it is advised to contact AOC support to check if the monitor is under warranty and it can be replaced or repair. To help you do these, please follow the link given below: http://us.aoc.com/aoc-technical-support/?page=contact-technical-support
If you wish to get some details; check the site linked here. Pull up older posts.Surf the site with patience.http://electronicshelponline.blogspot.com/
Faults & possible causes to LCD screen are given with illustrations. You can get an idea about the fault to an extent.
On the remote there is a button for Subtitles. Press that button and the Subtitles will disappear. If it is not on the remote then you have to find it in the TV's settings. 'Closed captions' are old words. We now call these 'Subtitles' and all TV's with remotes have a 'Subtitle' button. Look for it, then press while pointing the remote to the TV.
You probably have a power supply problem. The electrolytic capacitors are a high failure item in these TVs. I just replaced two capacitors in the power supplies of my two AOC TVs and got both of them working again. Repair will probably be much cheaper than replacing the TV. The capacitors will only cost a few dollars. The labor will be the greatest expense.
If you already name the subtitle file (.srt) with the same name of movie file (avi, mpeg, mkv etc) all you have to do is press green button on the remote control the turn on/off the subtitle. It works for me.
The problem may be your computer, plug a spare monitor in the desktop, if you see the same issue, it is the Video Graphics Card in the computer that is causing the problem. However if it turns out the spare monitor is fine, it is your new monitor that has the issues and should be returned for exchange.