Question about Vacuums
Brand new. The brush stops spinning after a minute or two from starting the machine. Debris gets stuck at the rubber flap in the head and does not pass in the tube. Will trimming that rubber flap to make the debris pass, will it affect its suction power?
If it is brand new, you should take it to a Dyson warranty repair center. They are professionals and know what to look for.
Posted on Apr 02, 2014
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Posted on Jan 02, 2017
SOURCE: Our Dyson DC23 turbine head
i have the same baffle prob with 2 heads..was a quick phone call for free replacement...hey jack this is a know prob with baffle plz redesign if u havnt allready dc23..other then the hassle of having to call 1 a year and wait 1 week for parts ..its a good vac..
Posted on Jul 16, 2013
SOURCE: no suction on Roomba 560
Larger debris is usually the responsibility of the brushes. Remove the bin and run the Roomba-- are the brushes actually turning? If not, call customer support for a new cleaning head module. If so, remove the grill from the back of the bin. Make sure that the little fan inside is clean, then reinstall the bin on the Roomba and run it. If that little fan doesn't spin, your Roomba has lost vacuum suction and you need a new bin.
Posted on Jun 03, 2009
Most times it is plugged at the inlet. There 2 screw on top, one on each side, in one of the holes or slots. Take top cover off, then check that inlet and hose to see if it is clogged there or not, you might replace the belt while you have cover off, part# 54312. I am sure it is stretched if it hasn't been replaced in a while. If the hose is clogged, the you will have to take off the handle, then the hose can be taken off so you can clear any clog in it.
Posted on Feb 05, 2008
SOURCE: spinning debris in cup
If the 2 stage filters inside the bin chamber have not been washed then they will need to be - they sound like they are clogged or somewhere there is dirt which is blocking up the system. Also check the side part duster to ensure that the airways are not clogged with dirt.
When you turn the machine on, have a look to see if the moving brush is actually spinning. Then switch off and remove the base plate to see if anything is clogged in the main dirt channel which is usually located on the left or right hand side - where the dirt goes in from the floor.
This model is based on an Electrolux model in the UK which can be notorious for clogging dust. Check the hoses at the bottom where they come from the main dust bin and the air ways to check no dust is stuck.
Posted on Apr 19, 2008
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
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