Question about Office Equipment & Supplies
Printer Show lower tray jam but it does not pull the film. If it pull the film, film jam at the base of the upper tray. Please suggest the solution.
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Posted on Jan 02, 2017
SOURCE: agfa drystar 3000
Dear my Friends,
oftenly there are 03 cause for this reason:
firstly the problem can cause from the Power Supply. you should check for all the led on Power supply unit is light or not. if all of them is lighted please change to next step.
secondly, maybe the hard disk can not boot because the OS of this printer have problem you need to re-install the software for this printer. regularly this cause often is the main cause for this problem because this printer will not stable if the electric is went out while printing 95% for this case must be re- install the software . this is the reason while Agfa always warning you should use a UPS for this printer.
Notice: just only this type drystar3000 have this problem. others type is ds5300 ds5302 ds5500 ds5503 ,. drystar AXYS can solve this problem by itseft.
Thirdly, the cause can be from the Main MEC + THEMIS main boards (seldom happen with this reason)
please help me to re-check again,
do let me know if you have any question.
email to : email@example.com or firstname.lastname@example.org
Vo Quoc Bao - Service engineer
Agfa Representative Office in Vietnam.
91 Nguyen Trong Tuyen Str, Ward 15, PhuNhuan Dist-hcmc-vietnam
Posted on Feb 27, 2009
Call Kodak for this issue, because i think there is a problem on the Firmware of your printer.
1800 421 6699
Or try upgrading the firware at this site
Posted on Aug 25, 2009
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