Question about Plantronics CS60 Professional Headset

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USERS ARE SAYING PEOPLE CANNOT HEAR

USERS OF WIRELESS C60 PLANTRONICS HEADSETS ARE SAYING PEOPLE CANNOT HEAR THEM NO MATTER HOW CLOSE THE MIC IS TO THEIR MOUTH PEOPLE ARE SAYING THEY SOUND DISTANT AND SOFT.

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  • 83 Answers

1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.

2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

3. Double check the battery has a full charge. To check press down on the headset into the base station to ensure it is in the base in the correct position.

The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.

3 hours = full charge

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Mic not working but ear piece does work. I can hear party I call but they cannot hear me.


Paul, check for being plugged with debris, if not plugged, faulty repair or replace.

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Tip

What to check if Plantronics cordless mic does not work but earpiece works fine


If the party you call cannot hear you, check two things:

1- while on phone with the party, change the configuration dial on the headset base to 1. (We have Nortel phones and it must be on 1 for headset and mic to work with Nortel phone sets.)
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I have plantronics cs 70 and this is connected to my cisco ip phone .the problem is i can't hear the other person on my phone but other persons can hear me ok.


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Good luck from Headsets Direct!

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Try to delete the bluetooth from the phone, and re-pair it or subscribe back on the phone. It may be that your headset is old and needs to be replaced. If this does not work look at the Plantronics M100 bluetooth headset.

I have included the users guide for the Plantronics Explorer 220 headset.

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Per Plantronics the Gamecom 367 headset is not compatible with the ps3. Plantronics did say the Gamecom 777 will work with the ps3. Please see the link below for the Gamecom 777.

Plantronics Gamecom 777

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The CS70 Voice Tube should pull straight out. To see a picture, click on the following link, scroll down to "Additional Information", click on "CS70 Wireless Headset User Guide" and scroll to page 18:
Plantronics CS70 Wireless Headset
You can also find the replacement tubes by clicking below:
Plantronics CS70 Replacement Voice Tubes #72907-01
Good Luck from Headsets Direct!

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1 Answer

DI am having problems with people not hearing me. I can hear them. I read that I should change the mic but I can't figure out how to remove the mic. I have pulled and pushed.HELP?


Here is a link to the CS70 User's Manual. Look on page 18, it shows you two pictures of how to remove and replace the microphone.

Good luck from Headsets Direct!

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that head set you have bourght, has a different pins for a mouth piece. (mic)
open the equipment and the three wires if its sterio, tip, ring and sleeve. sleeve is ground for both a mic and ear piece.
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Technical spec for plantronics C60 headset


Plantronics CS60

Type: Headphone
Acoustic Seal: Sealed/Closed/Sound Canceling
Headphone Frequency Response: Hz
Headphone Sensitivty: 14 dB/1mW dB/1mW
Wireless Technology: Infrared
Battery Time: 9 hours hours
Battery Type: Alkaline

Radio Frequency Range: 1.8GHz
Transmission Range: 100 m.
Compliant Standards: TCO '07

Jan 16, 2009 | Plantronics CS60 Professional Headset

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