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Dimplex ofrc24tib CANT TURN IT ON

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I have a Dimplex Ritz electric 2000w heater that is only working on the low 1000w setting. When the high setting is selected it auto turns off and there was a funny smell which I am assuming a fuse has...


Yes, it can be repaired, if Dimplex still stocks that particular heating element. It's not to difficult to replace the heating element, just mark all the wires before removing the old one. Also, it will require removing the logs inside the heater, because you will need to turn the stove upside to do the removal and replacement. Contact Dimplex Technical Support at 1-888-346-7539.

Hope this helps you.

Jul 06, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

My customer just bought a CS 1205 from our True Value Store. The blower on the new CS 1205 does not work. It has been used three or four time. The flame comes on however. What do you suggest?


Before call Dimplex Technical Service (888-346-7539) have your customer turn the Master ON/OFF Switch to OFF. Unplug the fireplace for 12 - 15 minutes. Once plugged back in, have them turn the Master ON/OFF Switch to On and then turn ON each function of the fireplace one at a time. If everything is performing as it should, the unit reset itself. However, if this becomes a recurring problem, they should contact Dimplex Technical Service.

Hope this helps you solve the problem for them.

Apr 05, 2011 | Dimplex CS1205 Electric Compact Heater

1 Answer

Just purchased a dimplex DS5629 electric stove. Plugged it in, but NO HEAT and NO BLOWER. Dimplex is closed for the weekend. NOW WHAT???


Ar e you sure that the receptacle your have it plugged into is working? If it is, you can try this. It usually works. Turn the Master On/Off Switch to OFF. Unplug the unit and leave unplugged to 12 - 15 minutes. Plug the unit back in and turn the Master On/Off Switch to ON. Then, turn each individual function one at a time. If they ail function as they should, the unit has reset itself.

If it doesn't work, then you'll have to wait until Monday to contact Dimplex OR you could contact the retailer you purchased it from and have them replace it immediately. That is, unless you purchased it online. Then, it would be better to wait until Monday and contact Dimplex. Be sure you have your Model Number and Proof of Purchase, when you contact them. In case you don't have it, their Technical Support number is 888-346-7539.

Hope this helps you solve the problem.

Apr 01, 2011 | Dimplex DS5629 Electric Heater

1 Answer

Cant get my dimplex club electric fire to come on


Do the rest of the functions of the fireplace work? If so, turn the Master On/Off Switch to OFF and plug the unit for 12 to 15 minutes. After the time has elapsed, plug the unit back it and turn the Master On/Off Switch to ON. Then turn on the flame function switch. Hopefully, that timeout allowed the unit to reset itself and the flame function is now working. If it isn't, either the flame function switch is faulty or the circuity to the light bulbs and the ro-tater motor that turns the shaft, that he bulbs are attached to, has failed. Without knowing how old the unit is and how much use it's had, it's hard to pin down one thing that is causing the problem. If it's any consolation, you are not alone. Hundreds of these electric fireplaces (all makes & models) fail every year.

If all else fails, contact Dimplex USA, Technical Service at 888-346-7539.

Hope this helped to solve your problem.

Mar 17, 2011 | Heating & Cooling

2 Answers

Dimplex Convector Heater EPX1000 turns off by itself


I have the same problem with 3 of the 5 EPX1000s I have fitted in my flat, although mine don't even warm up. They just immediately turn themselves off. My only conclusion is that they are rubbish. Specifically, the so-called overheat protection doesn't work. Avoid.

Jan 16, 2010 | Dimplex Heating & Cooling

1 Answer

I need to know how to operate a dimplex eva20 evaporative cooler I have no operations manual and cant seem to find one?


hi :) ,
i'm guessing your in australia ( i'm in scotland ) , i cant find a manual online for your model of evap cooler , but heres the link for there tech support dept
http://www.dimplex.com.au/contact/
in the message box request a pdf of the manual for your model of cooler

hope this helps

Nov 09, 2009 | Kitchen Appliances - Others

2 Answers

My air heater won't turn on it's a Dimplex DFB6016. What can I do?


call Dimplex : 1-800-668-6663 Ext: 358 These folks can solve your problem and send you replacement parts.

Dec 13, 2008 | Dimplex Compact Electric Flame Stove...

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