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There are no repair parts for these machines. Shark/ Europro do not make parts. They are disposable. When they break, you're expected to throw it away. If you're wise you won't waste your money on another one.
return the machine to walmart and get another one. This just goes to show the care and quality control that they put into these sharks. (euro-pro products are prone to premature breakage and they dont offer any replacement parts) these are just disposable machines and a waste of money