Question about Sony Cameras

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Lens goes in and out three times when turning on or shutin off.

I have a Sony Syber-shot DSC-H1. 5.1 Mega Pixels, 12.0x Zoom. When I power on or off the lens goes in and out three times. The last time I used it, it did the in out thing then allowed me one pix then just shut down with lens still out. Inserted different batteries and did the same thing. I have had camera since June 2005 and use it a lot for still and video. What is causing this problem?

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  • skipper559 Jun 17, 2009

    It did not fix the problem. Can I do something else to resolve?

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  • 89 Answers

Try Power Resetting the Camera.
To Power Reset the Camera, First, please turn OFF the Camera.
Then, remove the battery pack from the Camera.
Then, press and hold the POWER button on the Camera for 30 seconds.
Then, reinsert the battery pack and check whether the issue is resolved.
If the issue still persists service of the Camera is recommended.

Posted on Jun 17, 2009

  • Ranjith Kolary Jun 17, 2009

    I'm sorry, the only available option is to get the Camera repaired at the Factory Service Center.

    There might be some internal malfunction occurred in the Camera which can be determined only after physically evaluating the Camera at the service center.


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