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Relonge globe pen repeats greeting then powers off. I updated pen and replaced batteries. Same result.

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1 Answer

When I touch the globe with my pen the sound is muffled and low,what can I do?


I can only suggest returning it for an exchange.
Also, looking at reviews you should not update the pen, many users claim this makes the unit inoperable.

Dec 10, 2011 | Oregon Scientific Smart Globe

1 Answer

How can I update my smart globe? I bought my smart globe in Nov. 2010. Since than I uddated the globe twice in english. Now I want to switch into german language but when I put in the smart globe disc,...


Simply subscribe online using the SmartGlobeā„¢ Infinity software. There is no response when I touch the SmartGlobeā„¢ Infinity with the SmartPen or the LED on the pen is flashing repeatedly.
Smart Globe will filter your results and update with current version App of SmartGlobe.

Apr 25, 2017 | Cell Phones

1 Answer

Globe turns on, but pen will not respond to globe or buttons


try replacing the cord to the pen, or find where the pen connects to the unit as it may have a loose connection :0

May 03, 2011 | Oregon Scientific Interactive Globe

1 Answer

I want to update my Oregon globe pen but can't find my Access Code


can you help me i bought mmy smart globe about 5 years ago and have up load my pen once. i want to up load it again to current ..can you help me

Apr 26, 2011 | Oregon Scientific Interactive Globe

3 Answers

The stylus pen has quit working for the Leapfrog explorer globe model 58-000 Where can I get a replacement?


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Jan 21, 2010 | LeapFrog Leapster Electronic Book:...

1 Answer

The pen hs stopped wotking on our leap frog globe


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Nov 19, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Leap Frog Smart Globe Pen broke - which replacement pen do I order?


Hi, I just ordered 2 pens - the price was $5 per pen including S+H. I was told that the globe that we have ( smart globe, purchased in 2003 or so ) is a discontinued model so I just ordered an extra one just in case. The pens should arrive within 10-15 business days according to the costumer rep. Good luck!

Oct 20, 2009 | Toys

1 Answer

Leap frog globe pen no longer works


Either the wire is broken inside the insulation, or the batteries are dead.

Sep 17, 2009 | LeapFrog Toys

3 Answers

Leap Frog Interactive Explorer Globe. My touch pen as stoped responding


I just to the screws out from the bottom of the globe and took the little panel off near the battery panel. The pen is wired in with a rca jack and if we cant find replacement pens for it...it would be easy to replace. Any suggestions

Sep 06, 2008 | LeapFrog Leapster Electronic Book:...

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