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BO Error (DMA0007)

Attempting to refresh reports. Getting the following data providers have not been successfully refreshed. Query 1 with PVP VIN V1 (DMA0007)

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This error - DMA0007 is generally a connectivity issue, or you are attempting to refresh a report that uses a local dataprovider , e.g. an Excel workbook.


Which version of Business Objects are you using?
How are you refreshing the report.. manually / via infoview / scheduled in XIR2 or via BCA?

Posted on Jul 07, 2009

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Error code c0000005


The Unhandled Exception Error (C0000000005) is caused by a number of different things. It seems to be a kind of catch all for those errors that BO doesn't have a more specific error message for. You can upgrade to higher service packs to get this message less often but it still occurs even within 5.1.5. Here are a number of causes and potential resolutions.

1. Part of the Business Objects NT profile becoming corrupt.
Remove the following registry key:

Go to registry key HKEY_CURRENT_SOFTWARE/Software/Business Objects/BusinessObjects/5.0/USERNAME User Prefs

Something under here becomes corrupt. This can happen in many circumstances, but in particular where a low spec machine (e.g. 64Mb - this should ring alarm bells) is trying to open a 'large' report - sometimes as little as a couple of Mb. When USERNAME signs on to BO again, the key is recreated with the correct values.

2. Refreshing a report.
In fact, the refreshing completes and you see the message 'Disconnecting...'. This is BO, signing out from the database which it has been getting data from - normally you wouldn't see this unless BO is going slow. The fact that you see this, then get the bug is again a PC resource problem. Try it on a faster better specified machine to prove this.

Tidy up the report, remove unused variables, formulas as well as objects from the different queries. Encourage the user to purge the report, so when they pick it up next time the PC doesn't use much resource opening it. Sound them out on scheduling the report and getting the final result sent to them.

3. Importing universes
Another reason for C0000005 is a bug specific to the version of BO we have, 5.1.2. This is the problem with importing universes. Basically, each changed version of the universe has a counter which is incremented each time you save and export. Something goes wrong with this counter so BO is not happy to get the new universe. Mostly this is solved by deleting the existing universe from the C:\ drive and then forcing and import. There is a fix (which I have never got to work) which is to import and export twice. Don't forget about Tools/Universe - you can try and force an import from here. This was supposed to be fixed in 5.1.3.

4. An old or corrupt dll
If you look at the information given when you get the unhandled exception error there is a bit of hex and references to a bunch of dlls. Occasionally, one of those dlls is a duff version - try tracking that down. Also, could have problems with duplicate version of dlls, same file, e.g. ociw32.dll in more than one directory.

5. Miscellaneous resolutions
Try a full reinstallation of BO. i.e. deinstall, make sure no trace of files, folders and registry entries before reinstalling. Reduce the graphics acceleration level via control panel - not a problem on this site, but worth knowing about.

May 07, 2013 | Microsoft Windows XP Home Edition

1 Answer

Dear specialists, I've faced with error with BO Report: The excel file is updating every 15 minutes, but since yesterday BO creates corrupted excel file. Status of appropriate schedule:...


Excel unable to read file is able to resolve Excel repair worksheets, fonts, formulas, cells, columns, rows and etc. Software gives back excel data crashed by any reasons: viruses, incorrect actions anti-virus software, hard drive failures. Tool has the compatibility with Windows 98 and higher. Its interface doesn't require special skills and is simple for novices.

Jun 03, 2011 | Business Objects BusinessObjects...

2 Answers

Software Exception c0000005 (Memory Exception Violation) In tally erp Please give me solution


The Unhandled Exception Error (C0000000005) is caused by a number of different things. It seems to be a kind of catch all for those errors that BO doesn't have a more specific error message for. You can upgrade to higher service packs to get this message less often but it still occurs even within 5.1.5. Here are a number of causes and potential resolutions.

1. Part of the Business Objects NT profile becoming corrupt.
Remove the following registry key:

Go to registry key HKEY_CURRENT_SOFTWARE/Software/Business Objects/BusinessObjects/5.0/USERNAME User Prefs

Something under here becomes corrupt. This can happen in many circumstances, but in particular where a low spec machine (e.g. 64Mb - this should ring alarm bells) is trying to open a 'large' report - sometimes as little as a couple of Mb. When USERNAME signs on to BO again, the key is recreated with the correct values.

2. Refreshing a report.
In fact, the refreshing completes and you see the message 'Disconnecting...'. This is BO, signing out from the database which it has been getting data from - normally you wouldn't see this unless BO is going slow. The fact that you see this, then get the bug is again a PC resource problem. Try it on a faster better specified machine to prove this.

Tidy up the report, remove unused variables, formulas as well as objects from the different queries. Encourage the user to purge the report, so when they pick it up next time the PC doesn't use much resource opening it. Sound them out on scheduling the report and getting the final result sent to them.

3. Importing universes
Another reason for C0000005 is a bug specific to the version of BO we have, 5.1.2. This is the problem with importing universes. Basically, each changed version of the universe has a counter which is incremented each time you save and export. Something goes wrong with this counter so BO is not happy to get the new universe. Mostly this is solved by deleting the existing universe from the C:\ drive and then forcing and import. There is a fix (which I have never got to work) which is to import and export twice. Don't forget about Tools/Universe - you can try and force an import from here. This was supposed to be fixed in 5.1.3.

4. An old or corrupt dll
If you look at the information given when you get the unhandled exception error there is a bit of hex and references to a bunch of dlls. Occasionally, one of those dlls is a duff version - try tracking that down. Also, could have problems with duplicate version of dlls, same file, e.g. ociw32.dll in more than one directory.

5. Miscellaneous resolutions
Try a full reinstallation of BO. i.e. deinstall, make sure no trace of files, folders and registry entries before reinstalling. Reduce the graphics acceleration level via control panel - not a problem on this site, but worth knowing about

Jan 24, 2011 | Microsoft Windows XP Professional With...

1 Answer

Getting blank page with the below mention message after login


Try to contact them via support service using this link:
Yahoomail Support Service

And don't forget to include these details:

Host Name: p304.my.kr1.yahoo.com Yahoo! ID: banka_bspl Error Type: (UDB:1) Date/Time: Fri, 01 Jan 10 18:46:56 +0900


Jan 01, 2010 | Yahoo Mail

1 Answer

BusObj error BOL #109 The following data providers have not been successfully refreshed: xxxxx (DMA0007) (scrbsrtdkgls024). In this error xxxxx represent for what? and what is scrbsrtkgls024?


From the error you've posted I would guess here that you're attempting to refresh a full client report via webintelligence or via a schedule.

Does the report refresh correctly on your client machine?

If so then it's likely that the connectivity setup on the server is incorrect.
Are you using Oracle?
Which version of Business Objects?

Jun 24, 2009 | Business Objects BusinessObjects...

1 Answer

REFRESH ERROR MESSAGE


Sounds like you have a hacked cable box such that you are trying to view PPV and Premium Channels for free? If this is the case, your cable provider has shut down the device remotely, and wants you to 'get legal', as it were.

The error basically says: "If you want this box to work on this cable system, please call your cable provide such that we can activate it and charge you some $$$"

Mar 04, 2009 | Sony KP-57WS500 57" Rear Projection...

1 Answer

When trying to refresh a Business Objects error... DMA0007


If changes have been made to the universe it may well be that in Deski you're using a local copy of it,
I would first advise exporting the universe to the repository (cms ) and having another go in Infoview just to ensure that the same copy of the universe is being used.

If it still fails, you will need access to the Business Objects server as it could well be that the connection on the server is either missing, incorrect or using a different version of middleware.

The fastest way to check on the server, is to launch Deski directly on the server and import the report > refresh it and see if you get the error.
If so then we know that it's a connectivity issue.

Sep 11, 2007 | Business Objects BusinessObjects...

1 Answer

C0000005 'EXCEPTION-ACCESS VIOLATION' call stack at module... error


This is either due to a corrupt report or a bug - depending on the version of BO that you're using.

To rule out a corrupt report, if you rebuild it does the error still occur?

Sep 10, 2007 | Business Objects Computers & Internet

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