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From the main menu, Go to Setting>Date & Time>Adjust Date or Adjust Time
don't turn the player off by just flipping the switch, as that resets the time, hold the power button until it turns completely off, then flip the switch
I have a bush mpk8099buk and i had this problem it all depends on the file type i found that if i downloaded the videos as a 3gp file and then put it in the video file the video played with sound and picture this is the converter that i use YOUR ONLINE VIDEO CONVERTER
If you set the play mode to shuffle. It should shuffle whatever you are playing, be it All Music, An album or a playlist.
you can set the player to shuffle by pressing the "M" button. from the menu choose "Repeat" mode press "Previous/Next" to scroll through the options until you get to "shuffle". [Press "Play/Pause" to confirm and press M to return to sub menu.