Question about Gateway Nv53a

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Keyboard not working but mousepad is

Keyboard not working when startup

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Replace it

Posted on Apr 07, 2014

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Posted on Jan 02, 2017

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1) Plug in the keyboard again.
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Sounds like your computer is locking up. Try booting into safe mode by pressing f8 before it boots the windows. If you get into safe mode try removing all startup items by going to start> run> Type msconfig and go to the start tab and disable all startup items and restart. If pressing f8 doesn't work I would try new batteries in the keyboard or get a wired keyboard. You could have bad hardware like memory or hard drive that are the two biggest causes of a computer freezing.

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Sound control of the keyboard is not working :(


Download and install the control program for the keyboard from the manufacturer's website. Also, there is a "startup" executable that must be running in order for the "helper" program to work - if you've done a registry cleanup or tweaked your startup with msconfig or another utility, it may have disabled it.

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1 Answer

Startup problem and the keyboard won't work to get at the problem.


The reason you have the starup error will no doubt be because your keyboard is not detected. Bios generally requires a keyboard.
Test you keyboard on another PC and if it doesnt work there replace it :D

Sep 08, 2008 | Gateway Computers & Internet

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